Production Training Support Communications Analyst (Remote)

GovCIO; United States; Remote; USD 71,000 - 75,000; Full time

Job summary

GovCIO is seeking a Production Training Support Communications Analyst to simplify technical updates for the VA VR&E Readiness and Employment System (RES) and translate changes into clear, actionable communications. This fully remote US-based role collaborates with Agile teams to keep stakeholders informed.

You will prepare release notes, deployment announcements, FAQs, and readiness materials, manage intranet pages and distribution lists, and ensure timely messaging across sprints and

Qualifications

• Bachelor’s degree required or commensurate experience in communications or related field.
• 5-8 years of work experience.
• Strong writing and storytelling abilities, especially when simplifying technical concepts for non-technical audiences.
• Strong organizational skills with the ability to manage multiple communication threads simultaneously.
• Eagerness to learn technical concepts and collaborate with cross-functional teams.

Responsibilities

• Partner with Agile teams (Scrum Masters, Product Owners, Business Analysts, Developers) to understand upcoming technical changes and craft communication materials that are clear, concise, and user-friendly.
• Assist in preparing communication artifacts such as release notes, deployment announcements, sprint or PI updates, FAQs, success stories, and readiness materials.
• Maintain communication timelines aligned to Agile cadences (sprints, increments, release cycles) and ensure timely delivery of messaging.
• Help manage and update communication channels such as intranet pages, email distributions, collaboration platforms, and knowledge repositories.

Skills

Writing

Storytelling

Organizational skills

Cross-functional collaboration

Learning agility

Education

Bachelor's degree in communications

Tools

Jira

Confluence

Teams

SharePoint

Job description

GovCIO is currently hiring a Production Training Support Communications Analyst to support training efforts by helping translate technical updates for the Department of VA Veteran Readiness and Employment (VR&E) Readiness and Employment System (RES) into clear, actionable communications. This position will be in the United States and will be a fully remote position.

Responsibilities

The Production Training Support Communications Analyst is well‑suited for someone who enjoys simplifying complex information, coordinating across fast‑moving teams, and ensuring that end users understand the impact of ongoing technological changes.

Primary Objectives

• Partner with Agile teams (Scrum Masters, Product Owners, Business Analysts, Developers) to understand upcoming technical changes and craft communication materials that are clear, concise, and user‑friendly.
• Assist in preparing communication artifacts such as release notes, deployment announcements, sprint or PI updates, FAQs, success stories, and readiness materials.
• Maintain communication timelines aligned to Agile cadences (sprints, increments, release cycles) and ensure timely delivery of messaging.
• Help manage and update communication channels such as intranet pages, email distributions, collaboration platforms, and knowledge repositories.

Required Skills and Experience

• Bachelor’s degree in communications, or commensurate experience with training and support systems
• 5-8 years of work experience.
• Strong writing and storytelling abilities, especially when simplifying technical concepts for non‑technical audiences.
• Strong organizational skills with the ability to manage multiple communication threads simultaneously.
• Eagerness to learn technical concepts and collaborate with cross‑functional teams.

Preferred Skills and Experience

• Experience using collaboration and work‑tracking tools (e.g., Jira, Confluence, Teams, SharePoint).
• 1+ year of experience in software industry using AGILE methods

Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance.

Posted Salary Range: USD $71,150.00 - USD $75,000.00 /Yr.