Production / Technical Support II

Apex Systems; Chandler (AZ); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K with company match

Employee stock purchase program (ESPP)

Job summary

Everforth Apex is seeking a Production / Technical Support II to support remediation of security vulnerabilities on RHEL and Windows servers in a Chandler, AZ hybrid environment. The role focuses on planning, scheduling, monitoring patch deployments and troubleshooting issues for multiple business lines.

You will partner with engineering and technology teams to improve patching velocity and success rates, requiring strong communication across global teams and a focus on enterprise-scale

Qualifications

• Experience in RHEL and/or Windows Server systems administration.
• Knowledge of patch management processes.
• Experience with BMC TrueSight Orchestration.
• Experience with Tanium.
• Experience with ServiceNow and ITSM.
• Experience in enterprise-scale environments.
• Demonstrated communication and collaboration skills, with the ability to work in a global team.

Responsibilities

• Remediate security vulnerabilities on RHEL and Windows servers.
• Oversee patch deployments across lines of business.
• Collaborate with engineering teams to improve patching speed and success.
• Plan, schedule, and monitor patch deployment jobs.
• Troubleshoot and resolve deployment failures.
• Communicate status updates with internal partner technology teams.

Skills

RHEL Admin

Windows Admin

Patch Mgmt

Global collaboration

Communication

Automation interest

Analytical thinking

Tools

BMC TrueSight Orchestration

Tanium

ServiceNow

Job description

Job#: 3044017

Job Description:

Production / Technical Support II

Location: Chandler, Arizona (Hybrid)

Duration: 12 months

Role Overview

This role is part of a global team responsible for the ongoing remediation of security vulnerabilities on Red Hat Enterprise Linux and Microsoft Windows servers. The position involves the deployment of software patches to servers supporting all lines of business. The successful candidate will partner with engineering and technology teams to improve the velocity and success rates of patching, which includes planning, scheduling, monitoring patch deployment, and troubleshooting failures.

Key Responsibilities

• Manage the ongoing remediation of security vulnerabilities on Red Hat Enterprise Linux and Microsoft Windows servers.
• Oversee the deployment of software patches to servers across all lines of business.
• Collaborate with engineering and technology teams to enhance the speed and success of patching operations.
• Plan, schedule, and monitor patch deployment jobs.
• Troubleshoot and resolve deployment failures.
• Communicate status updates effectively with internal partner technology teams.

Required Qualifications

• Experience in RHEL and/or Windows Server systems administration.
• Knowledge of patch management processes.
• Experience with BMC TrueSight Orchestration.
• Experience with Tanium.
• Experience with ServiceNow and ITSM.
• Experience in enterprise-scale environments.
• Demonstrated communication and collaboration skills, with the ability to work in a global team.

Preferred Qualifications

• Experience in programming and infrastructure automation tools such as Ansible or Python.
• Proficiency in at least one scripting language (e.g., Bash, PowerShell, Python).
• Experience in the financial services industry.
• Experience working on technology and infrastructure teams.
• Skills in Analytical Thinking, Automation, and Production Support.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.