Production Team Lead – Safety, Quality & Lean Ops

the LEGO Group; Richmond (VA); On-site; Confidential; Full time

Benefits offered by this job

Family leave

Life and disability insurance

Headspace wellbeing access

Colleague discount

Bonus scheme

Hybrid working

Job summary

The LEGO Group in Virginia is seeking a Production Support Coordinator to assist prepack line operators, remove blockers, and promote safety and quality on the shop floor. This role requires strong GMP knowledge and hands-on problem solving to keep production flowing at a high pace.

You will collaborate with line leads, perform root cause analyses, and support safety investigations, while maintaining daily production metrics and driving continuous improvement initiatives within a hybrid work

Qualifications

• 2–4 years of experience in a high-speed manufacturing or production environment.
• Experience coordinating or supervising production teams (minimum 40 hourly employees).
• Strong knowledge of Good Manufacturing Practices (GMP) and safety standards in a production environment.
• Ability to monitor and drive team performance using production KPIs such as safety, quality, output, and downtime.
• Strong troubleshooting and problem-solving skills, including root cause analysis and implementation of corrective actions.

Responsibilities

• Provide main support to prepack line operators and remove blockers to meet goals.
• Collaborate with Prepack Supervisor and line operators to meet safety, quality and production targets.
• Promote and ensure employee safety through organization-wide procedures and tools (LOTO, emergencies, etc.).
• Execute the Escalation Process with leaders and support areas in a timely, proper manner.
• Perform root cause analysis and implement corrective actions to resolve issues.
• Support Safety investigations and incident management with action follow-up.
• Ensure compliance with Safety and Quality standards and conduct quality walks and audits.
• Maintain production plan fulfillment and optimize resource use and sequencing.
• Monitor hourly production performance and take action if targets are not met.
• Drive deviations to processes with cross-functional involvement.
• Track labor efficiency daily and manage related production costs.
• Implement 5S, continuous improvement tools (LCI) and problem-solving practices.
• Follow up on training plans and ensure a safe, ethical work environment.
• Participate in local projects and daily area status meetings.

Skills

Safety procedures

Root cause analysis

Quality standards

Team collaboration

Problem solving

GMP knowledge

Safety training

Production KPIs

Communication skills

Coaching and mentorship

Education

Associate degree or technical diploma

Job description

The LEGO Group in Virginia is seeking a Production Support Coordinator to assist prepack line operators, remove blockers, and promote safety and quality on the shop floor. This role requires strong GMP knowledge and hands-on problem solving to keep production flowing at a high pace.

You will collaborate with line leads, perform root cause analyses, and support safety investigations, while maintaining daily production metrics and driving continuous improvement initiatives within a hybrid work