Production Systems Technician

Konica Minolta Business Solutions U.S.A., Inc.; Chicago (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a mechanically inclined Field Service Technician to join their team. This role offers an exciting opportunity to work with advanced technology, perform maintenance and repairs on cutting-edge products, and develop strong customer relationships. With a focus on career growth, you will receive hands-on training and exposure to IT networks, all while enjoying a competitive benefits package and a supportive workplace environment. If you are eager to learn and grow in a dynamic field, this position is perfect for you.

Benefits

Competitive Car Allowance

Paid Mileage

Company-provided Laptop

Company-provided Phone

Comprehensive Benefits Package

Tuition Reimbursement

Qualifications

• 0-2 years of experience with servicing/repairing office equipment or machinery.
• A+ or N+ Certification and exposure to IT Networks is a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products.
• Drive to customer sites and maintain a high level of customer satisfaction.
• Log service visits and document updates for each client account.

Skills

Mechanical Aptitude

Customer Service

Technical Diagnostics

Troubleshooting

Education

High School Diploma/GED

Tools

Diagnostic Tools

Repair Tools

Job description

Overview

Are you mechanically inclined and excited about establishing a growth-oriented career?

Join Konica Minolta as a Field Service Technician to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!

Join us now and receive a $1,500 sign-on bonus!

At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT, and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader.

Responsibilities

What You’ll Do:

• Perform maintenance and repairs on Konica Minolta products, including technical diagnostics, break/fix, installation, hardware removal, and troubleshooting connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within your assigned territory, track inventory supply, and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques, and productivity.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

What We Offer:

• Hands-on and computer-based training on current and upcoming technology products & services.
• Exposure to IT networks and services with career growth opportunities.
• Competitive car allowance program and paid mileage.
• Company-provided laptop and phone.
• An inclusive and flexible workplace environment that highly values sharing of new perspectives.
• Comprehensive benefits package including paid holidays, vacation, medical/dental, 401k, employee assistance, and tuition reimbursement programs.

Qualifications

Minimum Qualifications:

• 0-2 years of experience with servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• A+ or N+ Certification and exposure to IT Networks is a plus.

About Us

Konica Minolta Business Solutions' journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to give shape to ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions, managed print services, and office technology and industrial and commercial print solutions. Celebrating milestones such as 20 years in production print and the success of the bizhub brand, Konica Minolta continues to lead in digital commercial printing. Recognized on Forbes' 2025 America's Best Large Employers list and numerous other awards, it remains committed to innovation and customer loyalty. For more information, visit Konica Minolta online and follow us on social media.

Konica Minolta operates on a North American Shared Services model, aligning cross-border priorities and enhancing delivery to its field organization, supporting areas such as sales, logistics, marketing, and HR.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital or partnership status, genetic information, veteran status, or any other characteristic protected by law.