Production Systems & Quality Coordinator

Inland-4; Delafield (WI); On-site; USD 52,000 - 76,000; Full time

Job summary

GOpak is seeking a detail-oriented Production Systems Coordinator to support manufacturing readiness, quality, and customer service operations. You will maintain production information, job documentation, standards, and quality records with accuracy and accessibility for teams.

You will collaborate with production, quality, customer service, suppliers, and prepress to keep processes efficient, ensuring products meet customer specifications and on-time delivery in a fast-paced environment.

Qualifications

• Associate degree in Quality, Graphic Communications, Printing Technologies, or related field.
• Minimum of 2 years in a manufacturing environment.
• Strong organizational skills and attention to detail.
• Excellent communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Proficiency with Microsoft Office and electronic document management systems.

Responsibilities

• Complete job closure activities, including documentation, system updates, and record filing.
• Create, prepare, and distribute job tickets, specifications, standards, and other production materials.
• Manage product standards and stock-code lifecycle updates.
• Retrieve and verify press sheets, samples, and printed materials against approved standards.
• Maintain accurate production records and system information.
• Partner with production and cross-functional teams to resolve missing or incomplete job information before production begins.
• Support front-end manufacturing processes by ensuring documentation is accurate and accessible.
• Manage supplier non-conformance investigations and documentation.
• Coordinate supplier corrective actions and track resolutions through completion.
• Maintain controlled documents, revisions, and records retention processes.
• Conduct internal audits and process inspections to ensure compliance with quality standards.
• Support corrective action initiatives and continuous improvement efforts.
• Maintain a visible presence on the production floor and communicate quality requirements across teams.
• Respond to customer requests for samples, specifications, and production information.
• Prepare and distribute customer samples and label specifications accurately and on time.
• Verify all released materials reflect current approved standards.
• Collaborate with customer service, quality, prepress, and production teams to resolve questions and discrepancies.
• Communicate request status updates and completion timelines to internal stakeholders.
• Support color management activities and maintain digital color libraries and approved standards.

Skills

Detail oriented

Strong organizational skills

Excellent communication

ERP familiarity

Microsoft Office

Education

Associate degree in Quality/Printing

Tools

ERP systems

Document management

Microsoft Office

Job description

GOpak is seeking a detail-oriented Production Systems Coordinator to support manufacturing readiness, quality, and customer service operations. You will maintain production information, job documentation, standards, and quality records with accuracy and accessibility for teams.

You will collaborate with production, quality, customer service, suppliers, and prepress to keep processes efficient, ensuring products meet customer specifications and on-time delivery in a fast-paced environment.