Production Systems Coordinator

Inland; Delafield (WI); On-site; USD 50,000 - 75,000; Full time

Job summary

GOpak in Delafield, WI, is seeking a Production Systems Coordinator to support manufacturing, quality, and customer service. You’ll ensure production information, job documentation, standards, and quality records are accurate, organized, and accessible for our teams.

You’ll work with production, quality, customer service, suppliers, and prepress to enable manufacturing readiness, maintain standards, and deliver excellent service.

Qualifications

• Associate degree in Quality, Graphic Communications, Printing Technologies, or related field.
• Minimum of 2 years of experience in a manufacturing environment.
• Strong organizational skills and exceptional attention to detail.
• Excellent communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Proficiency with Microsoft Office and electronic document management systems.

Responsibilities

• Complete job closure activities, including documentation, system updates, and record filing.
• Create, prepare, and distribute job tickets, specifications, standards, and other production materials.
• Manage product standards and stock-code lifecycle updates.
• Retrieve and verify press sheets, samples, and printed materials against approved standards.
• Maintain accurate production records and system information.
• Partner with production and cross-functional teams to resolve missing or incomplete job information before production begins.
• Support front-end manufacturing processes by ensuring documentation is accurate and accessible.
• Manage supplier non-conformance investigations and documentation.
• Coordinate supplier corrective actions and track resolutions through completion.
• Maintain controlled documents, revisions, and records retention processes.
• Conduct internal audits and process inspections to ensure compliance with quality standards.
• Support corrective action initiatives and continuous improvement efforts.
• Maintain a visible presence on the production floor and communicate quality requirements across teams.
• Respond to customer requests for samples, specifications, and production information.
• Prepare and distribute customer samples and label specifications accurately and on time.
• Verify all released materials reflect current approved standards.
• Collaborate with customer service, quality, prepress, and production teams to resolve questions and discrepancies.
• Communicate request status updates and completion timelines to internal stakeholders.
• Support color management activities and maintain digital color libraries and approved standards.

Skills

Organizational skills

Attention to detail

Communication

Multitasking

Analytical thinking

Problem solving

Microsoft Office

Document management systems

Education

Associate degree in Quality, Graphic Communications, Printing Technologies, or related field

Tools

ERP systems

Job tickets/workflow systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Delafield, WI, US

Join the Team at GOpak

At GOpak, we believe great packaging starts with great people. As a leading provider of innovative packaging solutions, we pride ourselves on delivering quality products, exceptional customer service, and a collaborative work environment where employees can grow and succeed. If you enjoy solving problems, staying organized, and working across multiple teams to keep operations running smoothly, we'd love to meet you.

Position Summary

GOpak is seeking a detail-oriented Production Systems Coordinator to support our manufacturing, quality, and customer service operations. In this role, you'll help ensure production information, job documentation, standards, and quality records are accurate, organized, and readily available for our teams.

You'll work closely with production, quality, customer service, suppliers, and prepress teams to support manufacturing readiness, maintain quality standards, and deliver excellent service to our customers. This is a highly visible role that plays a critical part in keeping operations efficient and ensuring products meet customer expectations.

What You'll Do

Prepress & Production Support (50%)

• Complete job closure activities, including documentation, system updates, and record filing.
• Create, prepare, and distribute job tickets, specifications, standards, and other production materials.
• Manage product standards and stock-code lifecycle updates.
• Retrieve and verify press sheets, samples, and printed materials against approved standards.
• Maintain accurate production records and system information.
• Partner with production and cross-functional teams to resolve missing or incomplete job information before production begins.
• Support front-end manufacturing processes by ensuring documentation is accurate and accessible.

Quality Systems Support (30%)

• Manage supplier non-conformance investigations and documentation.
• Coordinate supplier corrective actions and track resolutions through completion.
• Maintain controlled documents, revisions, and records retention processes.
• Conduct internal audits and process inspections to ensure compliance with quality standards.
• Support corrective action initiatives and continuous improvement efforts.
• Maintain a visible presence on the production floor and communicate quality requirements across teams.

Customer Support (20%)

• Respond to customer requests for samples, specifications, and production information.
• Prepare and distribute customer samples and label specifications accurately and on time.
• Verify all released materials reflect current approved standards.
• Collaborate with customer service, quality, prepress, and production teams to resolve questions and discrepancies.
• Communicate request status updates and completion timelines to internal stakeholders.
• Support color management activities and maintain digital color libraries and approved standards.

What You Bring

Required Qualifications

• Associate degree in Quality, Graphic Communications, Printing Technologies, or a related field.
• Minimum of 2 years of experience in a manufacturing environment.
• Strong organizational skills and exceptional attention to detail.
• Excellent communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Proficiency with Microsoft Office and electronic document management systems.

Preferred Qualifications

• Experience with quality systems, document control, and production standards.
• Experience working with ERP systems, job tickets, or manufacturing workflow systems.

Success in This Role

You’ll thrive in this position if you:

• Follow through on commitments and earn the trust of others.
• Take ownership of your work and consistently deliver results.
• Enjoy solving problems and improving processes.
• Stay organized while managing multiple projects and priorities.

This position works in a fast-paced manufacturing environment and regularly interacts with production employees, customers, suppliers, managers, and other business partners. The role requires frequent collaboration across departments and a consistent presence on the production floor.

Schedule

This position typically works standard business hours. Flexibility may be required to support business needs, special projects, meetings, occasional weekends, and limited travel.

Physical Requirements

• Ability to walk, stand, sit, bend, and stoop throughout the workday.
• Ability to lift up to 20 pounds.
• Visual acuity sufficient to review printed materials and production standards.

Why Join GOpak?

At GOpak, you’ll be part of a team that values quality, collaboration, continuous improvement, and customer success. We offer the opportunity to make a meaningful impact while growing your career in a supportive manufacturing environment.