Production Support & Quality Clerk

marmon; Moscow (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Coilmaster Corporation, part of Marmon Holdings, seeks a customer-focused professional to support customers and process orders in a fast-paced office setting. You will respond to inquiries, enter data, and maintain accurate records while keeping service quality high.

This role emphasizes accuracy, teamwork, and safe work habits; experience with Microsoft Office is a plus, and you may work overtime as needed to meet production goals.

Qualifications

• 3 to 6 months related experience and/or training preferred but not required
• Knowledge of appropriate software; ability to enter data efficiently and accurately (Microsoft programs)
• Good communication skills with supervisors, management, and production employees

Responsibilities

• Responding to customer inquiries
• Resolving customer issues
• Processing case orders and transactions
• Providing product information
• Handling customer complaints
• Maintaining customer records
• Processing consignment or service shipment paperwork
• Escalating complex issues

Skills

Data entry

Microsoft Office

Communication skills

Attention to detail

Education

High School Diploma or GED

Job description

Coilmaster Corporation, part of Marmon Holdings, seeks a customer-focused professional to support customers and process orders in a fast-paced office setting. You will respond to inquiries, enter data, and maintain accurate records while keeping service quality high.

This role emphasizes accuracy, teamwork, and safe work habits; experience with Microsoft Office is a plus, and you may work overtime as needed to meet production goals.