Production Support Engineer

Jobs via Dice; New York (NY); Remote; USD 80,000 - 100,000; Full time

Job summary

A premier technology solutions provider is seeking a Production Support Engineer for a long-term contract in New York. This role focuses on delivering technical assistance in a demanding media production environment, ensuring smooth operation of hardware and software systems. Ideal candidates will have extensive experience in technical support and a passion for enhancing the production process through innovative technology.

Benefits

Comprehensive medical benefits

401(k) retirement plan

Competitive pay

Qualifications

• 5+ years of experience supporting technology in a media and entertainment environment.
• Experience providing IT technical support in a production/on set environment.
• Experience supporting software used during the content creation process (Mac, iOS, iPadOS).

Responsibilities

• Provide technical support to individuals in a fast-paced production environment.
• Support Apple products and software for content creation.
• Ensure a strong commitment to customer success.

Skills

Client services

Technical support

Networking

Job description

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, INSPYR Solutions, is seeking the following. Apply via Dice today!

Title: Production Support Engineer

Location: New York, NY (remote)

Duration: 12+ month contract (long term)

Compensation: $50 - 65.00/hr

Work Requirements: , Holders or Authorized to Work in the U.S.

THE OPPORTUNITY FOR YOU

We are looking for a Production Support Engineer to join our team. The role provides technical support to the variety of individuals that make up the feature/tv production environment. We support various Apple products and services from hardware to software as well as any specialized equipment required for the content creation process. This is a very fast-paced and highly demanding technical support environment. If you have a a strong commitment to customer success, and a passion for making the production process easier though technology this position is for you.

KEY SUCCESS FACTORS

• 5+ years of experience supporting technology in a media and entertainment environment
• Must have experience prodividing IT technical support in a production/on set environment
• Experience supporting software used during the content creation process (Mac, iOS, iPadOS, and other computing devices)
• Experience with storage systems such as Quantum, Isilon, Nexus
  
  

Nice to Haves

Basic knowledge of networking

Excellent client services skills

Passion to the creating an exemplary customer experience

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• ...and much more!
  
  

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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