Production Support Coordinator - Lapeyre Stair

Laitram LLC; Harahan (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Lapeyre Stair in Harahan, LA, seeks a Production Support Coordinator to drive scheduling and workflow in our manufacturing operations.

You will use ERP to manage orders, coordinate material procurement, and lead planning across programs to meet delivery commitments.

Ideal candidate has an associate degree or 2+ years of manufacturing experience, strong organization, communication, and Excel skills; Epicor ERP experience is a plus.

Qualifications

• Associate degree or 2+ years in manufacturing
• 2+ years in production scheduling/planning in manufacturing
• Experience with ERP systems (Epicor preferred)
• Ability to read and interpret drawings and blueprints
• Experience coordinating cross-functional teams
• Structured problem-solving and follow-through
• Strong organizational and multitasking abilities
• Effective written and verbal communication
• Proficient with MS Office, especially Excel

Responsibilities

• Use ERP to enter orders, maintain production data, support workflow
• Ensure orders are complete including routings, docs, pricing, and delivery
• Process modifications, cancellations, and expedited requests in timely manner and update teams
• Lead production planning across programs balancing capacity and schedule demands
• Interpret MRP messages to support procurement decisions, rescheduling, and work order releases
• Coordinate with inventory and procurement for material availability
• Monitor work orders for shortages, engineering changes, and priority shifts
• Respond to customer requests re feasibility, lead times, status, quotes
• Communicate across Lapeyre Stair teams to support throughput and alignment
• Participate in continuous improvement of Production Control processes

Skills

Organization skills

Communication

Excel

Problem solving

Cross-functional

Education

Associate degree or 2+ years manufacturing exp

Tools

Epicor ERP

MS Excel

Job description

Lapeyre Stair has a position available for a Production Support Coordinator. This individual will be a key player in our manufacturing operations. Lapeyre Stair constructs precision-built metal stair systems using a state-of-the-art engineering and manufacturing system. The Lapeyre Stair product line includes Alternating Tread stairs, Steel Egress stairs (welded and bolted) as well as crossover systems, exit and intermediate platforms, and safety gates. Lapeyre Stair is one of four operating divisions of Laitram, L.L.C. and offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector.

Responsibilities

• Use the company ERP system effectively and consistently to enter new orders, maintain accurate production information, and support reliable workflow execution.
• Ensure new orders are complete and accurate, including routings, documentation, material selection, pricing, and delivery expectations.
• Process order modifications, cancellations, and expedited requests in a timely manner while communicating updates quickly to the appropriate teams.
• Lead production planning activities across multiple programs, balancing capacity, material availability, customer commitments, and schedule demands.
• Interpret and act on MRP action messages to support procurement decisions, rescheduling, and timely work order releases.
• Partner with inventory management and procurement teams to confirm material availability, coordinate material receipt, and support on-time delivery.
• Monitor and manage work order execution, proactively addressing material shortages, engineering changes, and shifting priorities.
• Respond promptly to customer requests related to feasibility, lead times, order status, and quotations.
• Communicate effectively across Lapeyre Stair teams to support smooth throughput, alignment on priorities, and timely issue resolution.
• Participate in continuous improvement efforts focused on Production Control processes, including leading small improvement projects as needed.

Requirements

• Associate's degree in business, supply chain management, engineering, operations, finance, accounting, computer science, or a related field; or a minimum of 2 years of relevant experience in a manufacturing environment.
• Minimum of 2 years of experience in production scheduling, production planning, customer service, sales, or a related manufacturing support role.
• Experience working within an Enterprise Resource Planning system, preferably in a manufacturing environment.
• Ability to read and interpret technical documents, drawings, and blueprints.
• Experience coordinating cross-functional tasks or supporting teams across production, procurement, engineering, quality, or customer-facing functions.
• Demonstrated ability to use a structured approach to problem-solving and follow-through.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Clear and effective communication skills, including the ability to present information to internal teams and stakeholders.
• Proficiency with Microsoft Office applications, particularly Excel, and comfort working with analytical tools.

Desired Qualifications

• 4+ years of experience in production planning, customer service, business development, project management, or a related manufacturing support role.
• Hands-on experience with Epicor ERP or a similar manufacturing ERP system.
• Strong interpersonal skills with the ability to collaborate effectively with production staff, engineering, procurement, quality, customer service, and management.
• Demonstrated ability to drive follow-up, resolve issues, and support continuous improvement efforts across functions.