Production support

Spruce Infotech; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading technology service provider in New York is seeking a skilled professional to provide production support and resolve issues for their EPM and BI projects. The ideal candidate will have major experience with Mule AnyPointStudio and Java/Spring, taking part in triage calls and coding tasks. This role requires excellent problem-solving skills and the ability to conduct thorough testing to ensure software quality. Competitive pay and a professional environment are offered.

Qualifications

• Experience of Mule AnyPointStudio runtime 3.6.1.
• Need to run triage calls with multiple teams and address production issues.
• Strong coding skills in Java/Spring are required.

Responsibilities

• Provide production support L1 and L2 and perform admin activities.
• Address service requests and incidents.
• Conduct coding, unit testing, integration testing and E2E testing.

Skills

Mule AnyPointStudio

Mulesoft On-Premise/Cloudhub

Java/Spring

Problem solving

Job description

Spruce InfoTech is the leading service provider in the fields of project management, architecture design, installation, implementation and administration of EPM and BI projects. Our team of experts provide with proven industry solutions that help our clients to have better understanding of the business and aides in decision making. We provide our clients with various services that help them to manage, control and transform their businesses by employing new age technology solutions that are cost effective and productive in nature. Our team members have huge experience in different types of enterprise solutions like that of Oracle Enterprise Performance Management (aka Hyperion), OBIEE and TIBCO.

Job Description

Technical Skills:

• Experience of Mule AnyPointStudio runtime 3.6.1
• Experience of Mulesoft On-Premise/Cloudhub and deployments
• Need to run triage calls with multiple teams and bring the production issues to a closure
• Root cause analysis, fixes, changes and provide workarounds
• Coding in Mule involves Java/Spring, so experience in Java/Spring is needed
• Good problem solving and analysis skills

Project Activities:

Production support L1 and L2, admin activities, defect triaging, addressing service requests and incidents, fixes involving Coding, unit testing, Integration Testing and E2E testing.