Production Supervisor | Service Dispatcher

Bretz RV & Marine; Liberty Lake (WA); On-site; USD 55,000 - 65,000; Full time

Job summary

Bretz RV & Marine in Liberty Lake seeks a high-energy shop dispatcher to manage work orders and communicate with technicians. Candidates should possess a mechanical background, strong organizational and communication skills, and a dedication to exceptional service.

Benefits

Comprehensive medical benefits package

401(k) with employer match

Employee discounts and borrowing programs

Profit-sharing

Team-building activities

Qualifications

• 6 months experience as a shop dispatcher or similar.
• Strong computer and typing skills are a must.
• Driver License required.

Responsibilities

• Manage work orders and distribute them to RV technicians.
• Review repair orders to communicate timelines.
• Perform quality control checks.

Skills

Leadership

Communication

Organization

Education

High school diploma or trade school diploma in mechanical field

Job description

1 day ago Be among the first 25 applicants

At Bretz RV & Marine, our culture is rooted in our core values of passion, teamwork, growth, family, and profitability. As the newest addition to our network of dealerships across the Northwest, our Liberty Lake location in the heart of Washington embodies these values. Here, we are more than a team; we are a community committed to delivering exceptional outcomes and embodying our company’s values daily. We pride ourselves on nurturing employees who demonstrate a passion for their work, loyalty to our company, and a commitment to our customers. At Bretz, you're not just taking a job but starting an exciting and rewarding career.

Our busy dealership is in need of a shop dispatcher. The ideal candidate for this position would be high energy, fast-paced, organized, and be able to work under pressure. This is a very rewarding position for the right person, that person should come from a mechanical background, be professional, responsible, and have an excellent work ethic. If this sounds like you, then this career path is for you.

The employer has identified this position as a safety-sensitive position and requires pre-employment drug screening, including for non-psychoactive THC.

Job Responsibilities

• Manage work orders and distribute them to RV technicians
• Communicate with Service Manager, Shop Foreman, and Service Writers to keep them informed at all times of available shop capacity
• Review all repair orders, determine the time required to perform work, and when work is to be started so that it is finished promptly
• Communicate with lot porters to have RV’s moved in and out of the shop safely and efficiently, assist with moving when needed
• Perform quality control checks
• Maintain strict adherence to dealership policies on RV care and operation
• Attend company and factory training
• Keep current with factory technical bulletins
• Answer service phone calls and follow up when needed
  
  

Education and/or Experience

• High school diploma and/or graduate of an applicable trade school in a mechanical or construction field
• 6 months related experience as a shop dispatcher and/or training; or equivalent combination of education and experience
• Must have proven leadership skills and abilities
• Strong computer, typing and communication skills are a must
• RV Technician Certification school is provided when you join our team, most of which is provided on-site, however, some travel may be required
  
  

Certificates, Licenses, Registrations

• Driver License required
• Clean and insurable driving record
  
  

Compensation

• $55,000 to $65,000 Annually
• Salary + Commission
  
  

Physical Requirements

• Frequent walking, bending and stooping
• Prolonged sitting
• Climbing ladders and standing on RV roofs
  
  

Benefits:

• Excellent earning potential and advancement opportunities
• Comprehensive medical benefits package with multiple plan options, including vision and dental
• 401(k) retirement plan with employer match
• Compliance with Washington State's specific laws regarding benefits and leave, including paid sick leave and family leave
• Employee discounts and borrowing programs
• Profit-sharing
  
  

Bretz RV’s Commitment to You:

• Opportunity to work in a family-oriented environment where work-life balance is valued
• Growth and advancement opportunities
• Team-building activities and events throughout the year
• Engaging in a booming industry to provide the best customer experience
  
  

About Our Dealership:

Bretz RV & Marine, a family-owned beacon for outdoor enthusiasts, began its journey in Missoula, Montana, in 1967. Founders Frank and Vi Bretz, initially involved in a service station and U-Haul rentals, ventured into the world of outdoor adventures with their foray into selling and renting travel trailers. This marked the beginning of a legacy centered around the great outdoors.

Today, Bretz RV & Marine is delighted to bring this spirit to Washington's Spokane and Liberty Lake areas. Here, amidst the region's natural splendor and vibrant community spirit, we align perfectly with our exploration and family adventure ethos.

Liberty Lake, nestled near the Idaho border, offers an idyllic backdrop for outdoor activities, with its picturesque lake, scenic parks, and numerous hiking trails. The community thrives on adventure and the natural beauty of Washington's landscapes. Spokane, the cultural hub nearby, complements this with its rich history, bustling arts scene, and the famed Spokane River running through the city. These locales resonate with the very essence of Bretz RV & Marine - a call to explore, enjoy, and cherish the great outdoors.

From our origins in Montana to our latest home in Washington, Bretz RV & Marine has grown significantly. Our team embodies our dedication to providing excellent services and fostering a passion for adventure. We specialize in helping both seasoned explorers and first-time adventurers find the perfect gear for their journeys.

Our expansion into the Spokane and Liberty Lake areas is more than just business growth; it continues the Bretz family story. It's about connecting with like-minded individuals who share our love for nature, adventure, and quality family time. We're here to help you make the most of the beautiful surroundings, whether it's a weekend getaway to Coeur d'Alene, a family camping trip in the Selkirk Mountains, or exploring the numerous trails and lakes this region is famed for.

Join us at Bretz RV & Marine in Liberty Lake, where your adventure begins, and the memories last a lifetime.

EEOC Statement:

Bretz RV & Marine is committed to a policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence without regard to race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws. This commitment extends to all aspects of our employment practices in compliance with Washington State's non-discrimination policies.

Products and Brands:

RV Manufacturers: Airstream, Coachmen, Dutchmen, Entegra Coach, Forest River, Grand Design, Heartland, Keystone RV, KZ RV, NuCamp, Thor, Tiffin, Ember RV, Brinkley RV, Oliver Trailers.

Boat Manufacturers: Barletta, Sea-Doo, Bayliner, Chaparral, Crownline, Smokercraft, Lowe, Starcraft, MB Sport, Sun Chaser, Yamaha Outboards, Honda Outboards, Mercury/Mercruiser, Volvo Marine, Thunderjet, Sylvan Boats.

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