Production Supervisor (LWN) - Onsite

Broadridge; Cameron Park (CA); Sur place; USD 76 000 - 80 000; Plein temps

Résumé du poste

Broadridge in El Dorado Hills, CA seeks a Production Supervisor to ensure SLA compliance and cost-effective client mailings. You will monitor production lines, optimize labor, and coordinate resources across departments to meet contractual and quality standards.

The role requires supervising multiple crews, training operators, managing equipment, and maintaining safe, efficient operations with a focus on throughput and cost control.

Qualifications

• Min 3 years supervisory experience in a production environment.
• Bachelor’s degree preferred.
• Machine & plant acquisition experience necessary.

Responsabilités

• Authorize production sign-off on all jobs and verify materials and indicia.
• Ensure operators receive proper technical, quality, and ISO training.
• Oversee mail industry production equipment and optimize workflow.
• Manage labor on the production floor and adjust with temp agencies as needed.
• Delegate work, maximize machine throughput, and maintain safety standards.
• Cross-train staff to reduce labor costs and optimize equipment
• Plan, monitor, and schedule labor to meet volume and cost targets
• Prepare for shift readiness and communicate priorities via emails
• Prioritize must-mail jobs and track hot jobs to meet deadlines
• Coordinate with Print Room, Forms, Inkjet, Scheduling to meet SLA's
• Staff weekends during proxy season and month-end runs
• Ensure material handlers stock and count inventory and audit shipments
• Continuously revise procedures and training schedules
• Monitor WIP and propose process improvements
• Set department and individual goals and communicate through meetings
• Act as Production Manager in the manager's absence
• Coach and develop staff; provide application training
• Perform other duties as needed

Connaissances

Supervisory experience

Attention to detail

English proficiency

Time management

Communication skills

Formation

Bachelor's degree preferred

Outils

Jetvision

Intel training

RF gun

Microsoft Office

Description du poste

At Broadridge, we’ve built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

We are seeking a Production Supervisor in El Dorado Hills, CA! In this role, you will ensure all Service Level Agreements with Broadridge Clients are met in the most cost-efficient manner, prioritizing all client mailings on the production floor to ensure all SEC and contractual requirements are met. You will monitor production lines to maximize throughput and labor cost, and coordinate resources between all departments to ensure efficiency is maximized while maintaining high-quality standards. Reports to Manager/Director Production.

Responsibilities

• Responsible for production sign-off on all jobs, including material/ media/ indicia verification

• Responsible for ensuring all Operators have received proper technical training including Jetvision, Intel, and double detection checks.Additionally, ensure Operators have received proper quality and ISO training

• Responsible for all mail industry production equipment such as Bindery, Insertion and Postal sort. Must know their capabilities, workflow enhancements and limitations

• Oversees all labor on the Production floor ensuring the operation is running efficiently. Utilizes outside temp agencies to increase and decrease labor as volume dictates.

• Delegates and ensures all machines have work (minimize down time) and the right jobs are on the right machines; monitors and maximizes machine throughput. Maintains surplus according to standards and provides a clean and safe environment

• Responsible for Cross Training associates across Production Operations to reduce labor costs and position associates on the proper equipment.

• Plans/ Monitors/ Schedules proper labor to match volume needs dictated by workflow. Accountable to meet and exceed cost per unit targets with team on process improvements

• Ensures following shift is prepared to run as efficiently as possible and communicate priorities verbally and through daily E-Mail turnovers.

• Delegates and ensures all jobs on the Must-Mail list are prioritized and completed in the proper order. Track all “hot jobs” and increase communication between departments to ensure must mail deadlines are met.

• Responsible for pulling jobs from supporting areas (Print Room, Forms, Inkjet, Scheduling) to help meet/exceed SLA’s.

• Responsible for weekend staffing of associates during Proxy season, Saturday Confirms, and month end statement runs.

• Ensure material handlers keep machines filled with proper material/ envelopes required for the job, giving the Warehouse proper lead-time. Ensure all material handlers are trained and that all skids are scanned accurately using the RF gun. Monitors RF guns and ensure all personnel are licensed. Ensures the envelopes and materials are audited to ensure accurate counts on inventory. Preparation of budget in compliance with company guidelines.

• Continually revises, improves, and implements production operating procedures to department’s training requirements and ensures timely and effective training schedules to ensure the skill base of the department

• Monitors all work in progress ensuring that a constant production workflow is maintained. Makes recommendations for process improvements.

• Establishes clearly defined department and individual goals and objectives and communicates to associates through departmental meetings and performance planning

• Assumes all Production Manager responsibilities in the absence of the Production Manager

• Coaches, counsels, motivates and develops staff. Trains and provides coaching on internal associate applications

• May perform other duties/responsibilities as needed or assigned.

Preferred Qualifications

• Min 3 years supervisory experience in a production environment

• Bachelor’s degree preferred

• Machine & plant acquisition experience necessary. Proven proficiency in analyzing problem areas and adjusting production schedules as required

Skills/Competencies

• Attention to detail

• Interaction with all levels of Management

• Proficient in English; Spanish communication skills a plus

• Process management

• Ability to work under tight deadlines

• Excellent communication skills

• Proficient in Microsoft Office and Computer skills

• Related work experience with strong time-management and interpersonal skills

• Ability to identify and resolve problems in a timely manner

Requirements

• Proficient in English; Spanish communication skills a plus

• Promote a professional work environment and adhere to all Broadridge’s policies

Shift: Late Week Night (LWN) – Wednesday-Friday, alternating every other Saturday, 6:00 PM to 6:00 AM.

The salary range for this position is $76,000 - $80,000 annual, plus a shift differential. Eligible for annual bonus. Broadridge considers various factors when evaluating a candidate’s final salary including, but not limited to, relevant experience, skills, and education.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC “Know Your Rights” poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone’s strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [e-mail].