Production Supervisor: 1st Shift Surface Mount Technology (SMT)
Department: SMT (806)
Employment Type: Full Time
Location: Charlestown, NH
Description
Job Title: Supervisor
Department: Production
Schedule: Monday- Friday 7:30 AM – 4:00PM
Facility location: Charlestown, NH
Key Responsibilities
Summary:
Creates daily work schedules, follows standard manufacturing procedures, and monitors work to meet product specifications and production targets. Resolves production problems and answers workers' questions about processes, methods, or equipment. Delivers training for new processes or equipment and onboard new employees. Conducts quality testing on completed assemblies to validate tolerances and product specifications. Reviews daily assembly production records to identify trends or potential performance issues. Typically requires a high school diploma. Typically reports to a manager.
Duties and Responsibilities:
- Leads a project team or multiple smaller project teams or leads a functional team or unit in area of expertise.
- Prepares, monitors, and may be responsible for budget, staffing, and or business/operational results of a functional team or project.
- Directly manages individual contributors and may manage other supervisors or group leaders.
- Audits work processes and products to confirm production specifications are met.
- Maintains and updates production records and produces reports as necessary.
- Manages operation to maximize production of quality products and minimize cost.
- Trains and evaluates production employees.
- Production output
- Employee well-being
- Employee performance & accountability
- Coaching associates
- Conflict resolution
- Employee onboarding
- Shift turnover
- Full scope people management (inc: compensation discussions)
- Collaborates effectively w/cross- functional areas
- Coordinates workflows between production control and production floor
- Coordinate/communicate well between previous and incoming supervisors
- Works closely with dept associates, leads, understanding expectations knowing when to escalate
- Identifies process problems
- Suggests/champions improvements in efficiencies and safety (quality)
- Ensures all safety , policies, and procedures are followed
- Documents metrics and KPIs for the dept/team
- Culture carrier/ drives culture
Scope
- Coordinates and supervises the daily activities of business or technical support or production team
- Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
- Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager
- Typically, does not spend more than 20% of time performing the work supervised
All Employees Shall:
- Comply with the EH&S Policy and applicable regulatory and company EH&S rules and requirements
- Report to supervision conditions or practices that are either unsafe or that may adversely impact the environment, to ensure prompt resolution of potential hazards
- Attend scheduled EH&S training program
- Actively support the organization’s efforts to meet or exceed EH&S goals and plans
- Recommend improved EH&S practices
Must be able to communicate effectively with co-workers, supervisors, and third parties. This ability to communicate requires the employee to be conversant in English as the majority of our workforce and the third parties that we encounter only speak English.
The incumbent is responsible for complying with the policies in Whelen’s “Employee Handbook.”
This Job Description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company’s discretion. Nothing in this position description changes or is intended to change the employment at-will relationship with the Company. Employment at-will means that an employee or the Company may terminate the employment relationship at any time, for any reason or no reason at all, with or without notice.
Education and Experience
- BA/BS degree w/2-5+ years’ experience – Preferred