Production Specialist

Socket.dev; Tampa (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

AD&D insurance

Employee assistance program

Life insurance

Paid time off

Referral program

Job summary

Compex Legal Services seeks a Production Specialist to manage end-to-end record processing, ensuring accuracy and timely delivery. You will handle physical and digital requests, coordinate with departments, and maintain thorough documentation of each order.

The role emphasizes attention to detail, ownership, and strong client service in a fast-paced, collaborative environment. Excellent organizational skills and accountability are valued, with comprehensive benefits and growth opportunities.

Qualifications

• Must be detail-oriented and organized.
• Comfortable working in a fast-paced environment.
• Ability to take ownership and meet deadlines.

Responsibilities

• Process incoming records (physical and digital).
• Review documents for accuracy and make corrections as needed.
• Prepare records for processing and delivery.
• Ship documents via UPS & USPS.
• Coordinate with other departments to resolve client issues.
• Ensure all orders are properly documented.
• Provide daily completion totals and explain backlog.

Skills

Detail-oriented

Organized

Fast-paced

Team player

Customer service

Job description

Production Specialist

Who We Are

At Compex Legal Services, we don’t just support the legal industry—we help drive it forward. As the nation’s leading record retrieval provider, we set the standard for service, speed, and innovation. Our team is collaborative, driven, and committed to delivering results that matter. With offices nationwide, we’re excited to grow our presence in Austin and bring on individuals who want to be part of something impactful.

What You’ll Do

As a Production Specialist, you’ll be at the center of our operations, making sure clients get exactly what they need—accurately and on time. You’ll manage requests from start to finish, working cross-functionally to ensure every order meets our quality standards.

Day-to-Day Responsibilities

• Process incoming physical and digital records
• Review documents for accuracy and make corrections as needed
• Prepare records for processing and delivery
• Ship out documents via UPS & USPS
• Coordinate with other departments to resolve client issues
• Ensure all orders are properly documented
• Provide daily completion totals and explain any backlog

What We’re Looking For

You’re detail-oriented, organized, and comfortable working in a fast-paced environment. You take ownership of your work, stay on top of deadlines, and enjoy being part of a team that values accuracy and strong client service.

What We Offer

• Comprehensive benefits package, including medical, dental, and vision coverage
• 401(k)
• Career growth opportunities within a nationally recognized, growing company
• A supportive team environment where your contributions are valued

Job Type: Full-time

Benefits

• 401(k)
• AD&D insurance
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance