Production Scheduler & Crew Coordination Lead

Evergreen-Home-Performance; Portland (ME); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health Insurance (Evergreen covers 100

IRA matching

Disability insurance

Life Insurance

3 weeks vacation (2 weeks PTO + 1-week

Job summary

Evergreen Home Performance, LLC in Portland, ME, is seeking a Production Coordinator to keep six production crews fully deployed, coordinating between customers, crews, supervisors, Production Managers, Sales Advisors, and QA to ensure a smooth experience from contract through project completion.

This role focuses on scheduling, proactive problem solving when conditions change, and delivering excellent customer service.

Qualifications

• Excellent Customer communication skills
• Ability to adapt quickly to changing circumstances
• Experience with Construction/Production team Scheduling a plus
• Excellent verbal and written communication skills
• Computer skills including customer database, Word, Excel
• Attention to detail
• Ability to multi-task
• High school diploma, or equivalent

Responsibilities

• Production Scheduling & Deployment: actively managing the production calendar, keeping crews fully deployed and adjusting schedules as projects finish early, run long, or encounter changes.
• Project Preparation: coordinate steps to move contracts through Production, including inspections/planning, scope of work distribution, crew scheduling, subcontractors, and material orders.
• Crew & Supervisor Coordination: maintain regular contact with crews and supervisors to track progress, upcoming needs, and changes.
• Customer Experience: primary customer contact during Production, coordinating schedules and changes and communicating requests and concerns.
• Change Orders: calculate change orders using pricing tool, update scopes/pricing, coordinate customer approval and document changes.
• QA, Callbacks & Closeout: schedule QA tests and follow-through, gather rebate data, and move projects toward invoicing and closeout.

Skills

Customer communication

Adaptability

Multi-tasking

Verbal communication

Written communication

Attention to detail

Team coordination

Education

High school diploma or equivalent

Tools

Word

Excel

CRM database

Job description

Evergreen Home Performance, LLC in Portland, ME, is seeking a Production Coordinator to keep six production crews fully deployed, coordinating between customers, crews, supervisors, Production Managers, Sales Advisors, and QA to ensure a smooth experience from contract through project completion.

This role focuses on scheduling, proactive problem solving when conditions change, and delivering excellent customer service.