Production Reliability Engineer (GCP/Microservices)

Innodata Inc.; Northern (KY); Hybrid; USD 60,000 - 100,000; Full time

Job summary

Innodata Inc. in the United States is seeking a hands-on Application Support Engineer to support, maintain, and enhance enterprise applications on Google App Engine and microservices.

The role focuses on availability, incident response, troubleshooting, and incremental feature enhancements rather than greenfield development. You will own deployments, monitor systems via Cloud Monitoring, and collaborate with cross-functional teams.

Qualifications

• Experience supporting production apps on Google Cloud Platform.
• Hands-on Google App Engine deployment, scaling, and troubleshooting.
• Strong knowledge of microservices, REST/gRPC, and distributed tracing.

Responsibilities

• Provide production support and maintenance for enterprise apps on GAE.
• Diagnose incidents, restore service, and meet SLAs/SLOs.
• Design and deliver feature enhancements for existing applications.
• Own build, release, and deployment across environments with rollback plans.
• Manage App Engine deployments including versions, traffic, canaries.

Skills

GCP Experience

Google App Engine

Microservices

REST/gRPC APIs

CI/CD

Incident management

Distributed tracing

SQL

Monitoring/logging

Communication

Tools

Cloud Build

Jenkins

GitHub Actions

Terraform

Kubernetes

Docker

Job description

Innodata Inc. in the United States is seeking a hands-on Application Support Engineer to support, maintain, and enhance enterprise applications on Google App Engine and microservices.

The role focuses on availability, incident response, troubleshooting, and incremental feature enhancements rather than greenfield development. You will own deployments, monitor systems via Cloud Monitoring, and collaborate with cross-functional teams.