Production Quality Specialist - Remote Eligible

Fairygodboss; Lansing (MI); Hybrid; USD 38,000 - 69,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision

Life insurance

Disability protection

401(k) with match

Pension & stock plans

Dependent care reimbursement

Child/elder care backup

Education assistance

Wellness program

Job summary

PNC is seeking a Production Quality Coordinator to oversee quality control for Dealer Floorplan Operations, including due diligence for loan servicing and maintenance requests. The role covers Commercial and Auto portfolios across multiple locations, with potential remote work in select locations.

Expect standard hours, strict SLAs, and collaboration with supervisors to manage daily tasks. A strong emphasis on accuracy, risk management and process improvements drives this role.

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Responsibilities

• Utilize standard procedures, conduct quality reviews and analysis of staff work for a specific line of business or functional area.
• Identify issues requiring correction and facilitate corrective actions.
• Review standard transactions and related documents to verify completeness, accuracy and conformance to service levels and procedures.
• Ensure materials and documentation are available to complete transactions and work processes.
• Support identification of systemic issues and escalate appropriately.
• Support identification of continuous improvement opportunities.

Job description

PNC is seeking a Production Quality Coordinator to oversee quality control for Dealer Floorplan Operations, including due diligence for loan servicing and maintenance requests. The role covers Commercial and Auto portfolios across multiple locations, with potential remote work in select locations.

Expect standard hours, strict SLAs, and collaboration with supervisors to manage daily tasks. A strong emphasis on accuracy, risk management and process improvements drives this role.