Production Print Solutions Analyst — Color & Workflow Expert

Visual Edge IT; Los Angeles (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Seven paid holidays per year

Competitive pay

Health insurance options

401(k) with company match

Job summary

Visual Edge IT in Southern California seeks a Production Print Analyst to support and grow our Production Print business. The role is the primary technical resource for production print equipment, color management, and customer training while collaborating with Service, Sales, and Customer Success teams.

The ideal candidate has hands-on experience with digital production presses, print workflow software, color management systems, and can serve as a trusted advisor to customers and internal teams.

Qualifications

• 5+ years of experience in the production print industry.
• Experience supporting digital production print equipment incl. Konica Minolta, Xerox, Canon or comparable platforms.
• Strong understanding of production print workflows, print controllers, and workflow software.
• Experience with EFI Fiery, FreeFlow, PRISMA, AccurioPro Workflow or similar.
• Knowledge of color management, ICC profiling, and print quality standards.

Responsibilities

• Provide advanced technical support for production print equipment.
• Assist service technicians with complex troubleshooting and escalations.
• Support installations, upgrades, relocations, and onboarding activities.
• Analyze customer environments and identify workflow optimization opportunities.
• Implement best practices for submission, queue management, automation, and finishing workflows.
• Configure and support production print software and workflow applications.
• Perform color calibration and print quality analysis.
• Conduct operator training sessions and customer education programs.
• Train service technicians and sales personnel on production print technologies.
• Assist sales with demonstrations and workflow discussions.
• Participate in customer meetings and provide consultative recommendations.
• Travel throughout territory to support customers.

Skills

Production print

Customer consulting

Color management

Training customers

Troubleshooting

Tools

EFI Fiery

FreeFlow

PRISMA

AccurioPro Workflow

Fiery Command WorkStation

Job description

Visual Edge IT in Southern California seeks a Production Print Analyst to support and grow our Production Print business. The role is the primary technical resource for production print equipment, color management, and customer training while collaborating with Service, Sales, and Customer Success teams.

The ideal candidate has hands-on experience with digital production presses, print workflow software, color management systems, and can serve as a trusted advisor to customers and internal teams.