Production Print Center Specialist - Southfield MI

Applied Innovation; Southfield (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Applied Innovation in Southfield, MI seeks a self-directed, detail-oriented Production Print Center Specialist to assist in day-to-day operations. This entry-level position runs Monday to Friday, 7:30 am to 4 pm, with no weekends, and requires dependable, professional performance and strong Microsoft Office skills.

You will manage site printing operations, operate high-volume print equipment, handle inventory, coordinate with client IT, and maintain logs.

Qualifications

• Entry-level production support role requiring dependable and professional behavior.
• Excellent customer service skills are essential.
• Ability to perform multiple tasks and maintain accuracy.

Responsibilities

• Develop, implement, and manage site printing operations.
• Operate high-volume production and office printing equipment.
• Complete print production, delivery, and output requirements.
• Document creation capabilities and maintain on-site inventory.
• Liaise with client IT and service teams; adhere to SLAs.
• Maintain daily logs and report as needed.

Skills

Customer service

Detail oriented

Organized

multitask

Tools

Microsoft Office

Printing equipment

Job description

Applied Innovation is seeking a self-directed, detail-oriented individual to assist in the day-to-day operations for one of our clients in this entry level position. This is a Monday to Friday 7:30 am - 4 pm position (no weekends) located in Southfield, MI.

As an Production Print Center Specialist, below is a list of the essential duties and responsibilities.

Print Center Management

• Develop, implement, and manage all site operations printing needs
• Operate both high volume production print equipment and office print production equipment
• Complete print production, delivery, and output requirement needs of the Print Center
• Document creation capabilities
• Responsible for on-site inventory of parts and supply items

Printer Fleet Management

• First responder/ First level triage
• Supply replenishment
• Hot-swap device management
• Coordination and assistance with equipment moves and installations

Additional Responsibilities

• Liaison with client IT
• Central contact for both the Applied Innovation Customer Loyalty Center and Service Department
• Establish best practices and Standard Operating Procedures
• Maintain daily logs
• Reporting
• Understanding and adherence of contractual Service Level Agreements
• Perform other duties as assigned

Excellent customer service skills are essential, and candidates must be dependable, professional, organized, detail-oriented and able to perform multiple tasks simultaneously. Proficient in Microsoft Office tools, including Outlook, Excel and Word. Demonstrated understanding of printing technologies, working knowledge of machines and tools, including their designs and uses, is a plus. This position requires background clearance, along with client clearance requirements, including flu vaccination.

Applied Innovation offers a full benefit program that includes

• medical
• dental
• life
• short-term disability
• 401(k)
• paid vacation
• paid holidays