Production Order Manager

Rainier-Industries; Tampa (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical + dental

Vision

401(k) match

Paid holidays

Life insurance

Job summary

The Look Company seeks a Production Order Manager to oversee customer orders from kickoff through production and coordinate with sales, production, and operations to ensure timely, high-quality results.

Responsibilities include monitoring orders, verifying inventory, scheduling, and proactive communication with customers and internal teams. Willingness to work in-office and manage multiple priorities is essential.

Qualifications

• Experience in manufacturing, signage, or related industry preferred.
• Experience in order processing, scheduling, intake management, data entry and handling multiple orders in a fast-paced environment.
• Proficiency in Excel and PowerPoint; advanced skills.
• Experience with CRM platforms, ERP systems and other business applications.
• Excellent written and verbal communication; proactive stakeholder engagement with customers, vendors and internal teams.
• Strong organizational, time management, and problem-solving skills; ability to work independently.
• Willingness to work in an in-office environment and adapt to changing business needs.

Responsibilities

• Oversee customer orders from kickoff through production.
• Coordinate schedules with customers and internal production and operations teams.
• Verify inventory and monitor open order lists.
• Proactively communicate order status and project updates.
• Maintain ownership of project outcomes in a dynamic environment.

Skills

Customer service

Project coordination

Communication

Time management

Independent work

Problem solving

Tools

Excel

PowerPoint

CRM

ERP systems

Job description

At The Look Company, we bring brands to life. We partner with leading sports, events, and retail organizations around the world to create award-winning graphics, innovative display solutions, and unforgettable brand experiences. Through our state-of-the-art production facilities, cutting-edge technology, and global network of experts, we deliver projects of every size, anywhere.

We're looking for a highly organized and driven Production Order Manager to oversee customer orders from kickoff through production. This is a critical role that ensures seamless coordination between customers, sales, production, and operations teams to deliver exceptional results on time and with the highest level of quality.

A typical day includes monitoring open order lists, verifying inventory, coordinating schedules, and proactively communicating with customers and internal teams regarding order status and project updates. If you enjoy solving problems, managing multiple priorities, keeping projects moving forward, we'd love to meet you.

The Ideal Candidate Will Have

• Manufacturing, production, signage, visual branding, printing, or related industry experience is preferred.
• Strong customer service, administrative, and project coordination experience, including order processing, scheduling, intake management, data entry, and managing multiple orders, projects, and customer requests in a fast-paced environment.
• Proficiency in Microsoft Office Suite, with advanced skills in Excel and PowerPoint.
• Experience working with CRM platforms, ERP systems, and other business applications.
• Excellent written and verbal communication skills, with the ability to proactively engage customers, vendors, and internal stakeholders, build collaborative relationships, and drive projects forward through effective follow-up and accountability.
• Strong organizational, time management, and problem-solving skills, with the ability to work independently, take initiative, adapt to changing priorities, and maintain ownership of outcomes in a dynamic environment.
• Willingness to work in an in-office environment and maintain a flexible schedule based on business needs.

Benefits and Compensation

The Look Company offers a comprehensive benefit package that includes multiple plan choices for medical and dental and low employee premium cost share for both employees and dependents.Vision, 401(k) with employer match, employer paid life insurance, vol additional life insurance for employees and dependents, vol long term disability, PTO, and paid holiday.
The Look Company is an equal opportunity employer.