Production Operations Specialist

MPX; La Vergne (TN); On-site; USD 36,000 - 54,000; Full time

Job summary

MPX in LaVergne, TN, is seeking a Production Operations Administrator to oversee and optimize department workflow, manage the production inbox, and ensure timely completion of jobs. The role requires strong organization, detail orientation, and the ability to multitask in a fast-paced environment.

Key duties include prioritizing tasks to meet SLA deadlines, maintaining SOPs, coordinating with SFX, and supporting equipment maintenance, audits, and mail handling.

Qualifications

• High school diploma or equivalent.
• Two years related experience preferred.

Responsibilities

• Organize incoming work and re-prioritize to meet SLA timelines.
• Develop, maintain, and update SOPs to improve workflows.
• Serve as the point of contact between SFX and MPX for department work.
• Submit and track IT support tickets and machine maintenance requests.
• Sign off on department audit sheets.
• Maintain records and shred sensitive mail as required.
• Assist with administrative duties and cross‑department support.
• Assist in training new hires on department processes.
• Support on the production floor with mail handling tasks.
• Coordinate daily mail pickups and courier requests.
• Oversee dropouts/reprints and ensure proper handling.
• Address check deposits promptly.

Skills

Organizational skills

Attention to detail

Team player

Communication

Time management

Safety awareness

Self-starter

Learning mindset

Adaptability

Math basics

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Color printing

Mail handling equipment

Job description

MPX in LaVergne, TN, is seeking a Production Operations Administrator to oversee and optimize department workflow, manage the production inbox, and ensure timely completion of jobs. The role requires strong organization, detail orientation, and the ability to multitask in a fast-paced environment.

Key duties include prioritizing tasks to meet SLA deadlines, maintaining SOPs, coordinating with SFX, and supporting equipment maintenance, audits, and mail handling.