Production Operations Associate I

fis; New Jersey; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Fintech impact

Learning & growth

Inclusive culture

Community involvement

Competitive benefits

Job summary

FIS is seeking a Production Operations Associate I to support remittance processing and the accurate handling of financial transactions. You will operate in a production-focused environment emphasizing quality, compliance, and service delivery, contributing to timely processing and audit-ready records.

You will review, sort, and validate remittance materials, perform data entry, and resolve discrepancies while meeting daily deadlines and collaborating with team members to optimize outcomes.

Qualifications

• High school diploma or equivalent.
• Ability to process high volumes of transactions with accuracy.
• Experience with data entry, payment processing, or document handling.
• Strong organizational and time management skills in a production environment.
• Ability to follow procedures, controls, and compliance requirements.

Responsibilities

• Process remittance payments, financial transactions, and related documents with accuracy.
• Review, sort, prepare, and validate incoming remittance materials per procedures.
• Perform data entry and transaction processing while maintaining quality.
• Identify and resolve processing discrepancies and documentation issues.
• Ensure payment information is recorded and reconciled in required systems.
• Follow security controls and regulatory requirements for financial handling.
• Meet productivity, quality, and service-level goals in a production setting.
• Support daily workflow by prioritizing tasks and meeting deadlines.
• Collaborate with teammates to address processing challenges and improve outcomes.
• Maintain records to support audit readiness and transparency.

Skills

Data entry

Attention to detail

Time management

Communication

Problem-solving

Regulatory compliance

Education

High school diploma or equivalent

Tools

Data entry systems

Office software

Document handling

Job description

Job Description

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?

About the Role

As a Production Operations Associate I, you will play a critical role in supporting remittance processing operations by ensuring the accurate and timely handling of financial transactions and payment-related documents. You will work in a production-driven environment focused on quality, accuracy, compliance, and service delivery. Success in this role means consistently meeting processing goals, maintaining data integrity, and supporting operational excellence. You will contribute to the efficient movement of payments while helping deliver reliable outcomes for clients and stakeholders.

Schedule

Monday through Friday

7:30 AM - 3:30 PM

What You Will Be Doing

• Process remittance payments, financial transactions, and associated documentation with accuracy and efficiency
• Review, sort, prepare, and validate incoming remittance materials according to established procedures
• Perform data entry and transaction processing while maintaining high quality standards
• Identify and resolve processing discrepancies, exceptions, and documentation issues
• Ensure payment information is accurately recorded and reconciled within required systems
• Follow operational controls, security procedures, and regulatory requirements for financial transaction handling
• Meet productivity, quality, and service-level objectives in a production environment
• Support daily workflow management by prioritizing tasks and maintaining processing deadlines
• Collaborate with team members and operational partners to address processing challenges and improve outcomes
• Maintain accurate records and documentation to support audit readiness and operational transparency

Required Qualifications

• High school diploma or equivalent combination of education, training, and relevant experience
• Ability to process high volumes of transactions while maintaining accuracy and attention to detail
• Experience working with data entry, payment processing, document handling, or operational workflows
• Strong organizational and time management skills in a production-focused environment
• Ability to follow established procedures, controls, and compliance requirements consistently
• Strong problem-solving skills with the ability to identify and resolve processing exceptions
• Effective verbal and written communication skills
• Proficiency with computer applications, data management systems, and standard office technology

Preferred Qualifications

• Experience in remittance processing, lockbox operations, payment services, or financial operations
• Familiarity with financial transaction processing environments
• Experience working with quality control standards and operational metrics
• Knowledge of document imaging, records management, or reconciliation activities
• Ability to adapt quickly to changing priorities and production demands

What We Offer you

At FIS, you can grow your career as far as you want to take it. Here's what else we offer:

• Opportunities to make an impact in fintech
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any rela