Production Manager Hybrid Model (Remotely & On-site)

Lufthansa Cargo; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Short Disability

Employee Assistance Program

Flex Holidays

Company bonus (if applicable)

Flight privileges

Family Policy

Healthcare

Education

Long Disability

Life Insurance

up to 60 Sick Days

401k plan

15-20 Vacation Days

Commuter Benefits

Job summary

Lufthansa Cargo in Chicago seeks a results-driven Operations Lead to shape regional production for cargo and aircraft handling. You will drive safety, security and quality within the LCAG framework, collaborate with procurement and sales, and continually optimize processes for efficiency and customer satisfaction.

The role requires a bachelor’s degree, 3–5 years in logistics or airline ops, fluent English, and readiness to travel.

Qualifications

• Fluent in English is required.
• Bachelor's degree in a relevant field or equivalent experience.
• 3–5 years of logistics or airline industry experience.
• Proficient in MS Office; skilled in Excel, Word and PowerPoint.
• Demonstrated cost-consciousness and strong communication skills.
• Ability to work under pressure and manage conflicts.
• Willingness to travel and work in a high-stress environment.
• Authorized to work in the United States.

Responsibilities

• Lead production framework for cargo and aircraft handling in compliance with LCAG standards.
• Ensure safety, security and quality across processes and systems.
• Select and evaluate external partners with central procurement.
• Maintain regular contact with sales units to meet customer requirements.
• Analyze processes to identify efficiency improvements.
• Perform all other duties as assigned by superiors.

Skills

Fluent English

MS Office

Cost consciousness

Communication skills

Work under pressure

Conflict management

Willingness to travel

Stress management

Education

Bachelor's degree in business administration / logistics / industrial engineering

High school diploma / GED

Tools

MS Office

Excel

Word

PowerPoint

Job description

Shape the future of regional production by leading safe, secure and high-quality handling operations, empowering teams and partners, driving digitalization and continuous improvement, and transforming operational challenges into stronger performance, greater efficiency and lasting customer satisfaction.

Tasks

• Ensuring the maintenance of a production framework (cargo and aircraft handling, RFS), which provides safety, security and quality in accordance with the global LCAG production framework (LCAG production system, CHM and standards)
• Ensuring compliance with all relevant internal and external regulations
• Evaluation and selection of external partners (esp. for handling services) in collaboration with the central procurement department, according to the relevant procurement processes
• Regular contact to the sales units in order to understand customer requirements and collaborate on high customer satisfaction
• Constant process analysis and identification of improving potential regarding effectiveness and efficiency of all handling processes
• Perform all other duties assigned or delegated by superiors

Benefits

• Short Disability
• Employee Assistance Program
• Flex Holidays
• Company bonus (if applicable)
• Flight privileges
• Family Policy
• Healthcare
• Education
• Long Disability
• Life Insurance
• up to 60 Sick Days
• 401k plan
• 15-20 Vacation Days
• Commuter Benefits

Requirements

Ready to lead production and drive results? Here’s what we’re looking for!

• High school diploma/GED required
• Bachelor's degree in a relevant field, preferably business administration, logistics, or (industrial) engineering, or an equivalent combination of training and professional experience
• 3-5 years of relevant work experience in the logistics or airline industry
• Fluency in English language required
• Advanced professional operations know how and skills in an airline or logistics environment
• Knowledge in MS office, Excel, Word & PowerPoint as user
• Excelent cost consciousness
• Excelent communication skills
• Excelent ability to work under pressure
• Excelent conflict management skills
• Willingness to travel
• Manage high stress levels
• Must possess a legal work permit in the U.S.
• CV/Resume and Cover Letter required
• Company may provide relocation assistance