Production Manager - Charlotte

Priority Dispatch Corp.; Charlotte (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

An established industry player is seeking a skilled Production Manager to lead operations in a dynamic home improvement environment. This role demands a proactive individual with a strong background in managing production teams and ensuring operational efficiency. The successful candidate will be responsible for training staff, overseeing project timelines, and maintaining high standards of quality and customer satisfaction. With a commitment to a family-oriented work culture, this opportunity offers excellent commission plans and career advancement. If you are a motivated self-starter with a passion for home improvement, this is the perfect chance to make a significant impact.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Health Savings Accounts

401K Retirement Plan

Paid Holidays

PTO Accruals

Training Opportunities

Excellent Commission Plans

Qualifications

• 2-5 years' experience in home improvement operations required.
• Proficient in Microsoft Office, Salesforce, and Google products.
• Strong organization and time management skills are essential.

Responsibilities

• Oversee all production operations and ensure efficiency.
• Train and supervise production staff and subcontractors.
• Prepare reports and manage schedules for installers and crews.

Skills

Organizational Skills

Problem Solving

Analytical Skills

Time Management

Multi-tasking

Active Listening

Critical Thinking

Education

High School Diploma

Tools

Microsoft Office

Salesforce

Google Products

Job description

Job Details

Level: Experienced

Job Location: Southern Industries Charlotte - Charlotte, NC

Position Type: Full Time

Salary Range: $60,000.00 - $85,000.00 Base+Commission/year

Job Category: Management

Description

PRODUCTION MANAGER Needed for Home Improvement Company in Charlotte

The Production Manager is responsible for all production/construction operations in their office location and ensures that this department operates efficiently.

Our company sells, installs and services Gutters, Bath/Showers, Siding, Windows, Doors, Roofing, Attic insulation, Soffit and Facia.

The Production Manager directly trains, sets standards, evaluates, counsels, corrects, and provides recognition to the production operations staff and subcontractors, run-off, warehouse, and customer service personnel supporting the market area, and supports the growth of the company, by performing the following duties:

SPECIFIC:

• Schedules the installers and crews, carpenters, and keeps up to date with Sales Force & Google Calendar.
• Prepare reports for Operations Meetings (Depending on the size of the office, this task can be assigned to the Scheduling Admin, but the Production Manager will need to oversee and is still responsible for their staff)
• Accurately Order Supplies needed for jobs and master the on-line systems of each product.
• Supervises the installers, carpenters, run-off, warehouse, and customer service personnel and assures they meet or exceed established performance expectations.
• Advises the Director of Production of any priority issues, projects, or problems on a timely basis.
• Can accurately measure jobs for all products and teach others how to measure for jobs.
• When needed help unload product deliveries.
• Provide excellent customer interfacing, by communication, job timeliness, excellent work ethic, and closing communication (COC, what to expect and who to call, etc.), and clean up job site before leaving.
• Advises other department heads promptly of production issues that may affect their areas of responsibility.
• Review and verify employee time sheets by the deadlines required and advise Payroll of any required changes promptly.
• Relate to employees and customers in a courteous and professional manner to maintain good relationships, minimize conflict, share respect, and resolve legitimate concerns.
• When needed prepare, order and pick up permits and be in compliance with the State laws to ensure smooth job completions. (Depending on the size of office, this task will be assigned to the permit/service coordinator, but the Operations Manager will need to oversee and is still responsible for their staff)
• Direct the activities and develop the skills of all employees assigned to the Production Manager.
• Administer and document discipline as necessary to assure compliance with established rules and policies.
• Regularly communicate with the teams and individuals to assure compliance with company policies, values and procedures, and all safety compliance instructions.
• Analyze and resolve employee problems and recommend improvement plans, when necessary, always motivate and ensure product knowledge with team.
• Train, assign, and supervise production personnel to assure their efficiency and effectiveness, as well as to provide performance feedback.
• Control attendance and headcount as directed.
• Other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the assigned duties satisfactorily. The requirements below are representative of the skills, knowledge, and ability which may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

2-5 years’ experience in home improvement operations. Must be a driven self-starter with strong organization and time management skills. Strong problem solving and analytical skills are a must.

Must be proficient with Microsoft Office, Sale Force and Google products.

SKILLS AND KNOWLEDGE:

• Multi-tasking, organizing, and setting work priorities.
• Ability to tell when something is wrong or is likely to go wrong, to recognize problems when they occur and to work toward the resolution of those problems.
• Strong coordination, time management, active listening, oral persuasiveness, and critical thinking and reasoning skills.

• Thorough knowledge of production methods and tools, and Company policies and routines related to production operations.
• Knowledge of equal opportunity and procedures for employment actions such as hiring, training, and employee relations.

• Verbal, written, and mathematical capabilities equivalent to a high school graduate.
• Basic knowledge of administration, inventory control, and field supervision.
• Knowledge of applicable DOT and OSHA regulations.

ABILITIES:

• Ability to perform the essential physical requirements of the position.
• Ability to work extended hours.
• Ability to motivate others.

WHAT WE PROVIDE:

• Family-oriented safe and modern work environment.
• Training for the role you are in and the role you could advance to.
• Excellent commission & incentive plans: uncapped and paid weekly.
• Medical, vision and dental insurance, Life insurance, Health savings accounts.
• Retirement 401K.
• Paid holidays and PTO accruals are effective immediately.
• Advancement opportunities.
• Paid bi-weekly (direct deposit). Salary is based on skill and experience. If you install you can add to your salary.

To view all of our current open positions and to apply, please go to our careers page... careers.southernindustries.com