Production Manager Branded Merchandise

Continuum; United States; Remote; USD 52,000 - 70,000; Full time

Benefits offered by this job

Remote team environment

Job summary

Continuum is seeking an organized, creative, and client-focused Branded Merchandise Specialist to join our growing team. This role involves working directly with clients to develop merchandise ideas and manage projects from concept through production.

The position supports account management across the team, including client communication, project coordination, and day-to-day account needs. A fast-paced environment offers opportunities to take ownership of select accounts and grow into

Qualifications

• 2+ years of experience in the promotional products industry.
• Strong account management and client communication skills.
• Excellent time management and organizational skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong problem-solving skills with a solution-oriented mindset.
• Creative thinker who can develop branded merchandise concepts.
• Comfortable working independently while collaborating with a remote team.

Responsibilities

• Manage daily client communications and maintain strong client relationships.
• Develop creative branded merchandise ideas aligned with client goals, campaigns, and brands.
• Prepare product quotes, estimates, and sales orders.
• Finalize product selections, artwork, pricing, and order details with clients.
• Communicate with suppliers to source products, confirm pricing, and manage timelines.
• Assist with order processing and production management to ensure on-time execution.
• Support client accounts and internal team members as needed.
• Work efficiently within a remote team environment while maintaining independent workflow.

Skills

Account management

Client communication

Time management

Multitasking

Problem-solving

Creative thinking

Remote work

Tools

Microsoft Office 365

Word

PowerPoint

CommonSKU

Adobe Illustrator

Job description

We are seeking an organized, creative, and client-focused Branded Merchandise Specialist to join our growing team. This role is ideal for someone with experience in the promotional products industry who enjoys working directly with clients, developing creative merchandise ideas, and managing projects from concept through production.

This position will support account management across the team, assisting with client communication, project coordination, and day-to-day account needs. As experience and knowledge grow, there will be opportunities to take on greater ownership of select client accounts and develop into a more independent account management role.

The ideal candidate thrives in a fast-paced environment, communicates clearly, enjoys problem solving, and is eager to grow their client and account management skills.

Key Responsibilities

• Manage daily client communications and maintain strong client relationships.
• Develop creative branded merchandise ideas aligned with client goals, campaigns, and brands.
• Prepare product quotes, estimates, and sales orders.
• Work closely with clients to finalize product selections, artwork, pricing, and order details.
• Communicate with suppliers to source products, confirm pricing, and manage timelines.
• Assist with order processing and production management to ensure orders are executed accurately and on schedule.
• Support client accounts and internal team members as needed.
• Work efficiently within a remote team environment while maintaining strong independent workflow.

Qualifications

• 2+ years of experience in the promotional products industry required (3+ years preferred)
• Strong account management and client communication skills
• Excellent time management and organizational skills
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Strong problem-solving skills with a solution-oriented mindset
• Ability to think quickly and creatively when challenges arise
• Comfortable working independently while collaborating with a remote team

Industry Experience

Experience with sourcing promotional products, decoration methods, supplier communication, and managing production timelines strongly preferred.

Technical Skills

Experience with the following tools and systems:

• Microsoft Office 365
• Word and Powerpoint – working knowledge
• CommonSKU (preferred but not required)
• Adobe Illustrator (working knowledge is a plus)

Additional Qualities We're Looking For

• Tech-savvy and comfortable learning new systems
• Strong work ethic and attention to detail
• Creative thinker who enjoys developing branded merchandise concepts
• Ability to work quickly while maintaining accuracy
• Comfortable communicating with both clients and suppliers

ESG Statement: We strive to make our world better by utilizing ingenuity and technology to

minimize our environmental impact, cultivating a business that recognizes the intrinsic value of

diversity and inclusion, and requiring accountability, transparency, and integrity in everything we

do.

CJK Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by