Production Manager

PuroSystems, Inc.; Greenfield (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Training & development

Job summary

A leading emergency restoration company in Greenfield, Indiana, seeks a Production Manager to oversee production crews and ensure high customer satisfaction. The role involves managing job assignments, coordinating with team members, and ensuring compliance with safety guidelines. Ideal candidates will have experience in the mitigation industry and strong coaching skills. This position offers competitive salary and benefits.

Qualifications

• Experience in the mitigation industry.
• Understanding of safety guidelines and ability to manage them.
• Aptitude with record keeping, recording information and communication.

Responsibilities

• Manage production crews and job assignments following PuroClean’s production guidelines.
• Oversee all aspects of production and manage technician coaching.
• Ensure clear communication with office staff and other technicians.

Skills

Customer Satisfaction Management

Team Building

Coaching and Training

Effective Communication

Inventory Management

Education

IICRC Certification in WRT & ASD

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Production Manager

Perks

• Paid Training for Career Advancement
• Opportunity to Help People in Times of Need
• Aggressive Competitive Wages
• Health Benefits
• 401k with Company Match

Company and Culture

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description

Manage production crews and job assignments as assigned while following PuroClean production guidelines. Assign and coordinate jobs with the production crew, keeping the General/Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. This is a site-working manager position, and production manager will be leading jobs in the field as needed. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities

• Managing Customer Satisfaction
• Effectively oversee all aspects production, including inventory and ordering of supplies, managing mitigation techs, coordinating maintenance of equipment and production vehicles
• Identifying areas for improvement and managing relationships with centers of influence
• Coaching and training of technicians, including holding regular safety meetings
• Ensure all jobs follow required insurance SLA's
• Coordinate on-call schedule
• Communicating and managing customer concerns with GM/Owner effectively
• Ensure clear communication with office staff, immediate supervisor and fellow technicians

Qualifications

• Experience in mitigation industry
• Understanding of safety guidelines and ability to manage them
• Aptitude with record keeping, recording information and communication
• Ability to identify areas of opportunity among teammates, coaching for growth
• Strength in team building and establishing lasting relationships with clients and teammates
• IICRC Certification in WRT & ASD required