Production Direct Support Professional & Sales Assistant

ACHIEVA SUPPORT; Bridgeville (Allegheny County); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Company-Paid Life, AD&D, LTD Insurance

403(b) Retirement Plan

EAP for personal and family support

PTO and paid holidays

Job summary

Achieva Pallets and Packaging in Bridgeville, PA is hiring a Production Direct Support Professional and Sales Assistant in a split role. You will train teammates on ISPs and production schedules while also supporting the sales cycle from lead generation to post-sale follow-up.

The role reports to the Plant Manager and Sales Manager within Employment Supports. A high school diploma and at least one year in industry, manufacturing, or Human Services are required; a valid PA driver’s license and

Qualifications

• High school diploma or equivalent.
• Minimum of one year of experience in industry, manufacturing, or Human Services.
• Knowledge of production methods and manufacturing standards.
• Valid Pennsylvania Driver's License.
• Clearances: Act 33, Act 34, FBI Background Check.

Responsibilities

• Train team members on task assignments per ISP and production schedules.
• Support production plans, adhere to delivery dates and productivity targets.
• Provide supervision and training support to assigned team members.
• Report productivity, safety, and equipment issues to management.
• Assist in initial job set-up and development of production standards.

Skills

Production methods

Manufacturing standards

Sales support processes

Driver's license

Clearances (Act 33/34, FBI background)

Education

High school diploma or equivalent

Job description

Job Details

• Job Location: Bridgeville Facility - Bridgeville, PA 15017
• Rate: $16.08/hour
• Work Schedule: Full-Time, Hourly
• Location: Achieva Pallets and Packaging - Bridgeville, PA
• Sign On Bonus: $2,000

Make a Meaningful Impact

Are you a mission-driven individual looking to make a difference in someone's life? Achieva is seeking a dynamic and energetic professional to support people with disabilities in achieving independence, connection, and personal fulfillment through employment while also supporting business and sales operations. At Achieva, we view employment as a cornerstone of living a life of personal significance. If you have a shared vision for the employment of people with disabilities and want to apply your skills across production support and sales,

About Achieva

For over 70 years, Achieva has been committed to supporting and including individuals with disabilities and their families. We envision a community where everyone leads a life of personal significance. Achieva provides personalized services and opportunities that respect each person’s unique aspirations.

Position Summary

The Production Direct Support Professional and Sales Assistant serves in a split role at Achieva Pallets and Packaging in Bridgeville. As a Production DSP, this role trains team members on a discrete range of task assignments in accordance with Individual Support Plans (ISP) and production schedules. As a Sales Assistant, this role plays a critical part in supporting the sales cycle from lead generation to post-sale follow-up, serving as a primary point of contact for clients and providing exceptional customer service. Reports directly to the Plant Manager (DSP duties) and Sales Manager (Sales Assistant duties) within the Employment Supports department.

Key Responsibilities

Production Direct Support Professional

• Supports the achievement of individuals' personal outcomes.
• Implements the Individual Support Plan (ISP) by providing direct supervision and training support to assigned Team Members.
• Maintains all required ISP documents addressing task assignments and implementation strategies, reporting results daily to the Plant Manager.
• Implements production plans and schedules while adhering to delivery dates, labor, material, quality standards, and target productivity levels.
• Assists in initial job set-up and the development of production standards as required.
• Compares actual workflow implementation to the proposed production plan daily, suggesting method or job set-up alterations when appropriate.
• Reports productivity information, behavioral changes, equipment difficulties, and safety issues as assigned.

Qualifications

• High school diploma or equivalent.
• Minimum of one (1) year of experience in industry, manufacturing, or Human Services.
• Knowledge of production methods, manufacturing standards, and basic sales support processes.
• Valid Pennsylvania Driver's License.
• Required clearances: Act 33 (Child Abuse), Act 34 (Criminal Record), and FBI Background Check.

Benefits Include

• Health, Dental, and Vision Insurance with low employee contributions
• Company-Paid Life, AD&D, and Long-Term Disability Insurance
• 403(b) Retirement Plan with employer contributions after one year
• Employee Assistance Program (EAP) for personal and family support
• Generous Paid Time Off (PTO) and paid holidays to support work-life balance

Why Join Achieva?

• Purposeful Work: Empower individuals with disabilities through hands‑on employment training while driving key business and client success.
• Supportive Culture: Be part of a values‑based, inclusive team guided by Respect, Passion, Ethics, Change, and Teamwork.

Our Commitment to Inclusion

Achieva advocates with, empowers, and supports people with disabilities and their families throughout their lives.

Achieva is an Equal Opportunity Employer (EOE) and is committed to creating a workplace and community where all individuals feel respected, included, and valued. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, disability, sexual orientation, gender identity or expression, national origin, veteran status, or genetic information.

To request a reasonable accommodation, contact our Human Resources Department at 412-995-5000 ext. 650 or email [e-mail].