Production Coordinator I

Setpoint Integrated Solutions, Inc.; Baton Rouge (LA); On-site; USD 38,000 - 45,000; Full time

Job summary

Setpoint Integrated Solutions, Inc. seeks a detail-oriented Production Coordinator I to support operations and safety. responsibilities include data entry for service work and engineered products, coordinating field service, scheduling training, and processing purchase orders.

You will interact with vendors and customers, validate PO terms for billing, manage invoicing, track hours, approve time, and maintain weekly reports. Travel is limited; background check and drug screening required.

Qualifications

• Minimum high school education or GED. Familiarity with bookkeeping and AR principles is required.
• Oracle software proficiency and basic data entry skills are needed.
• Demonstrated time-management and organizational abilities are essential.
• Detail-oriented approach and self-motivation are important for accuracy and reliability.

Responsibilities

• Data entry for service work and engineered products with attention to detail.
• Coordinate field service ensuring technicians have proper credentials to enter customer sites, including scheduling Safety Council training.
• Input purchase orders for materials and issue POs to vendors.
• Monitor vendor delivery dates and communicate with customers about delays or issues.
• Verify PO terms match sales orders for accurate billing and release lines for invoicing.
• Process invoices and distribute via mail, email, or customer portal.
• Enter Field Service Report hours into ADP daily and track hours in spreadsheets.
• Approve technician and temp time for each pay period and update weekly reports.
• Perform other administrative duties as required.

Skills

Bookkeeping basics

Accounts receivable

Time management

Attention to detail

Self-motivation

Organization

Travel readiness

Background check

Drug screening

Education

HS Diploma or GED

Tools

Oracle

Job description

To ensure that the finished product leaving the company meets the requirements of the customer as defined by the customer’s purchase order, scope of work, or special instructions. The Production Coordinator I will perform administrative functions pertaining to the operation of the company and the safety of company personnel.

Primary Duties & Responsibilities

• Data entry for service work and engineered product with attention to detail and timely execution
• Coordinate field service ensuring that technicians assigned have proper credentials to enter customer sites, including scheduling Safety Council training
• Input purchase orders for materials required to complete orders and issue POs to vendors
• Routinely communicate with vendors to monitor delivery dates
• Communicate with the customer any unforeseen delays or issues with the field service order
• Confirm terms & conditions on the customer’s PO matches the sales order to ensure accurate billing
• Release appropriate lines for invoicing and attach proof of delivery to sales order
• Process invoices and distribute them via mail, email, or customer portal
• Enter Field Service Report hours into ADP daily
• Enter hours onto Field Service Man Hour Tracking Spreadsheet
• Approve time for all technicians and temps on ADP for each pay period
• Update Contract Labor report weekly and send to corporate
• Perform other administrative duties as required

Positional Requirements & Qualifications

• Education & Experience:
• HS Education or GED equivalent
• Solid understanding of basic bookkeeping and accounts receivable principles
• Skills & Abilities:
• Successful completion of Channel Connect Valve University 1, 2, and 3 for assigned product vertical(s)
• Successful completion of shop orientation hours for assigned product vertical(s)
• Demonstrate understanding and compliance with all applicable quality standardization procedures
• Successful completion of Technical 101 training for assigned product vertical(s)
• Successful completion of the Customer Service Soft Skills training class
• Successful completion of the Production Coordinator I learning path in LinkedIn Learning
• Successful completion of the level I written test for assigned product vertical(s)
• Oracle competency
• Effective time-management
• Detail-oriented
• Self-Motivated
• Highly organized
• Must be able to travel and have a clear driving record in accordance to company driving guidelines
• Clear background check and drug/alcohol screening

Essential Physical Functions

• Travel: less than 5%
• Lifting up to 20 pounds
• Bending, stooping, walking