Production Coordinator

On Top Roofing; Salt Lake City (UT); On-site; USD 68,770,000 - 74,501,000; Full time

Job summary

On Top Roofing seeks a Production Coordinator to support operations and the Service & Repair department with coordination, execution, and tracking of projects. This role ensures timely and accurate scheduling, working closely with field teams and external suppliers in a fast-paced construction environment.

The ideal candidate is detail-oriented, reliable, and thrives under pressure with strong organizational and communication skills.

Qualifications

• High School Diploma required.
• Associates or bachelor’s in business or construction management is a plus.
• At least 1 year scheduling, logistics, or construction supply experience.
• Proficiency in Excel, Word, and Outlook.
• Familiarity with ERP/CRM systems (Acculynx preferred).

Responsibilities

• Assist the Service and Repair Manager in coordinating, inventory management, and project updates.
• Prepare and verify service/repair orders according to schedules.
• Enter and manage projects in scheduling system AccuLynx.
• Dispatch calls and updates to service & repair team.
• Maintain accurate inventory records.
• Assist AR team with delivery ticket uploads, reconciliation, and collections.
• Assist GM with scheduling and administrative priorities.
• Maintain professional communication between office, field teams, and clients.
• Coordinate projects from post-sale handoff through completion.
• Assist and track permit applications, deadlines, and documents.
• Maintain organized permits, approvals, licenses, inspections.
• Partner with Ops Manager and PMs to improve systems, SOPs, workflows.
• All other duties as assigned.

Skills

Organizational skills

Problem solving

Independence under pressure

Communication skills

Time management

Phone/email/text communication

Visual acuity

Sitting and typing

Education

High School Diploma

Associate/Bachelor in business or construction

Tools

AccuLynx

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Job Details

• Level: Experienced
• Job Location: Salt Lake City , UT 84104
• Position Type: Full Time
• Education Level: None
• Salary Range: $24.00 - $26.00
• Hourly Travel Percentage: None
• Job Shift: Day
• Job Category: Admin - Clerical

Job Summary

The Production Coordinator supports the operations of On Top Roofing by assisting the Operations and Service and Repair department with coordination, execution, and tracking of projects. This role plays a key part in ensuring timely and accurate scheduling, working closely with field teams and external suppliers. The ideal candidate is detail-oriented, reliable, and thrives in a fast-paced construction environment with multiple concurrent priorities.

Essential Responsibilities and Duties

Service and Repair

• Assist the Service and Repair Manager in executing coordination, inventory management, and project completion updates
• Prepare, process, and verify service/repair orders in accordance with schedules set by Sales and Operations
• Enter and manage service and repair projects within the scheduling management system, AccuLynx
• Dispatch calls and updates to the service & repair team
• Maintain accurate inventory records across On Top Roofing
• Assist the Accounts Receivable team with delivery ticket uploads, reconciliation, and collection

Operations

• Assist General Manager with scheduling, administrative priorities, and follow-through
• Maintain professional communication between the office, field teams, and clients
• Coordinate projects from post-sale handoff through completion
• Assist and track permit applications, deadlines, and required documents
• Maintain organized records of permits, approvals, licenses and inspections
• Partner with Operations Manager and Project Managers to continuously improve systems, SOPs, and workflows
• All other duties as assigned

Qualifications

Qualifications/Skills

• Strong organizational and problem-solving abilities
• Ability to think independently and act decisively under pressure
• Excellent communication and time management skills
• Communicate professionally by phone, email, and text
• Visual acuity for close work, distance, depth perception, and peripheral vision
• Frequent sitting and typing

Education and/or experience

• High School Diploma required
• Associate or bachelor’s degree in business, Construction Management, or related field is a plus
• At least 1 year of experience in scheduling, logistics, or construction supply
• Proficiency in Microsoft Excel, Word, and Outlook
• Familiarity with ERP/CRM systems (Acculynx preferred)

About On Top Roofing

At On Top Roofing, we are driven by a commitment to quality craftsmanship and exceptional service. Over the past 26 years, we've built a team of highly trained master artisans and applicators who deliver truly unique, unrivaled work. Our dedication to excellence is reflected in every project, large or small, as we focus on providing prompt, friendly, and efficient service for every customer.

At On Top Roofing, we grow our business based on a simple yet powerful principle: treating each customer like our only customer. This approach has allowed us to continuously exceed expectations, building lasting relationships along the way.

At On Top Roofing, we value our employees and offer a comprehensive benefits package designed to support their health, financial security, and work-life balance. Full-time employees enjoy competitive compensation along with a range of benefits, including:

• Medical, Dental, and Vision Plans to ensure the well-being of you and your family.
• Health Savings Account (HSA) with a company contribution to help manage your healthcare costs.
• 401(k) Plan with a generous company match to help you plan for a secure future.
• Paid Time Off for sick days, vacation, company holidays, and more to give you the flexibility you need to recharge and take care of personal matters.

Our executive office is in the Salt Lake City Metro area, providing easy access to the heart of the region. We are committed to making reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles. On Top Roofing is an at-will employer, focused on fostering a positive, supportive work environment where our employees can thrive and grow. On Top Roofing is an equal opportunity employer.