Production Coordinator

Renuity; Austin (TX); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Pay rate $20–$22/hr

401(k) matching

Health, Dental, Vision, Life Insurance

Disability insurance

Voluntary benefits

Paid holidays & leave

Job summary

Statewide Remodeling Inc. is seeking a Production Coordinator to support the coordination of installation jobs and align department processes with business needs. The role involves customer communication, scheduling, and data maintenance in CRM and Excel.

The candidate should have 2+ years in a customer-facing role, strong communication skills, and basic Excel proficiency. This office-based position offers a Monday–Friday schedule with standard office hours and room to grow within the company.

Qualifications

• 2+ years experience in a customer facing role.
• Experience in scheduling is preferred.
• Strong time management and organizational skills.
• Ability to type 30 words per minute.
• Strong communication skills (written and verbal).
• Basic Excel skill.

Responsibilities

• Logistical and labor coordination of all installation jobs.
• Act as liaison between Sales and Production teams.
• Coordinate with other departments as needed.
• Monitor and maintain Excel spreadsheets with internal data.
• Accurately document customer interactions, customer feedback and other information in CRM.
• Other job-related duties as assigned.

Skills

Customer-facing experience

Scheduling experience

Time management

Organizational skills

Communication skills

Typing 30 wpm

Basic Excel

CRM data entry

Team player

Energetic personality

Education

High School Diploma or GED

Tools

Microsoft Excel

CRM software

Job description

Production Coordinator

Statewide Remodeling Inc. seeks a dynamic, self-starting individual that demonstrates initiative and commitment as a Production Coordinator. The Production Coordinator will provide support and assist with the alignment of the department’s processes and solutions to effectively and efficiently meet Statewide business needs.

Position Responsibilities

• Logistical and labor coordination of all installation jobs.

Qualifications

• Serve as the primary point of contact for customers
• Communicate effectively with customers regarding material updates, scheduling, timelines, and any necessary preparations
• Answer incoming calls and customer inquiries.
• Act as a liaison between the Sales and Production teams.
• Coordinate with other departments as needed.
• Monitor and maintain Excel spreadsheets with internal data.
• Accurately document customer interactions, customer feedback and other information in CRM.
• Other job-related duties as assigned.
• Strong time management and organizational skills with ability to multitask and prioritize.
• Ability to type 30 words per minute.
• Basic Excel Skill.
• Strong communication skills (written and verbal).
• 2+ years experience in a customer facing role. Experience in scheduling is preferred.
• Energetic and enthusiastic personality, with a patient and calming manner.
• Team player with the ability to take on more and grow with the role and company.
• H.S. Diploma/GED.

Physical Requirements

While performing duties of job, employee is occasionally required to move around, sit, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment

The work is performed in an office setting. While in the office, the noise level is moderate.

Work Hours

Monday through Friday. 7:30AM – 4:30 PM or 8AM – 5PM.

Computer Operations

To perform this job successfully, an individual should have strong knowledge of Microsoft Office 365 Suite (specifically Excel), and the ability to learn and effectively use new software as needed. Excel is used heavily daily. Must be able to navigate and add to Excel spreadsheets without deleting formulas or other important information.

Dress Code

• During business hours, it is expected to present a clean and neat appearance. The dress code for this position is business casual.

Benefits

• Pay Rate is $20-$22 an hour
• 401(k) matching
• Health, Dental, Vision, and Life Insurance
• Short- and Long-Term Disability Plans
• Additional voluntary benefits
• Paid holidays, vacation, and sick leave

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Statement

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [e-mail].

If you have a question regarding your application, please contact [e-mail].

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