Production & Client Success Coordinator

InfoIMAGE, Inc.; Dallas (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

InfoIMAGE, Inc. is seeking an Account Coordinator to support client accounts and ensure production deliverables meet SLA targets. You will coordinate with clients and internal teams to schedule meetings, track changes, and resolve issues efficiently.

The role requires at least 3 years of customer service/administrative experience, strong organization, and fluent English. Hybrid work with office in Dallas area is expected.

Qualifications

• Bachelor’s College degree (or combination of skills, experience, and tenure at InfoIMAGE in lieu of degree)
• A minimum of 3 years of customer service and administrative experience
• Excellent organizational and communication skills
• Ability to manage multiple projects and meet deadlines

Responsibilities

• Coordinate all required activities to ensure production deliverables are completed within the SLA
• Schedule meetings with clients and InfoIMAGE staff to ensure timely resolutions and client objectives
• Monitor changes and manage project addendums and life cycle of production jobs

Skills

Customer service

Team collaboration

Problem solving

Organization

Project management

Prioritization

Attention to detail

Education

Bachelor’s College degree

Tools

MS Office Suite

Microsoft Project

Proprietary project management

Job description

InfoIMAGE, Inc. is seeking an Account Coordinator to support client accounts and ensure production deliverables meet SLA targets. You will coordinate with clients and internal teams to schedule meetings, track changes, and resolve issues efficiently.

The role requires at least 3 years of customer service/administrative experience, strong organization, and fluent English. Hybrid work with office in Dallas area is expected.