Production Associate - Thornton Store

Goodwill of Colorado; Denver (CO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Paid time off

Retirement plan

PSLF eligible employer

Job summary

Goodwill of Colorado seeks an Associate I, Retail Production to process and sort donated items for the sales floor. You will price, tag, and prepare merchandise, ensuring quality and presentation.

The role includes occasional customer interaction and fast-paced merchandising responsibilities. The position requires attention to detail, reliability, and the ability to work in various areas such as hardlines, softlines, housewares, electronics, or books.

Qualifications

• High School diploma or equivalent preferred.
• 1 year retail experience preferred.
• Must have attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.

Responsibilities

• Process and sort donated items to determine what goes to the sales floor.
• Price, tag, and prepare items for sale on the floor.
• Inspect items and quick test those that plug in or run on batteries.
• Provide excellent customer service to staff and customers.
• Keep the sales area well stocked, organized, and clean.
• Assist with e-commerce product processing as needed.

Skills

Customer service

Attention to detail

Communication

Teamwork

Education

High School diploma or equivalent

Tools

Dolly

Pallet jack

Job description

Job Details

Please Note: This position will be posted through, Thursday, September 17th, 2026*

Pay: $15.95 Hr.

Full Time position available. Please tell us about your availability.

This position will work to process donated items into inventory to be sold in our Stores and will interact with customers while stocking the sales floor. Excellent customer service skills are a must! This position works in a fast-paced, goal-driven environment.

Job Summary

The Associate I, Retail Production will primarily work in a production environment processing and sorting donated items following company quality standards and guidelines to determine which items will be placed on the sales floor to be sold. This process includes pricing and testing guidelines as required. The Associate is responsible for ensuring the sales floor area is well stocked with product in an organized and presentable fashion. The Associate may occasionally be in contact with customers and expected to be responsive in communication and provide excellent customer service. The Associate may be assigned to various areas that they have been trained in to include hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes per the business needs. This position may occasionally work in donations.

Essential Functions

• Meets or exceeds minimum productivity standards and expectations/Key Performance Indicator (KPI)s for assigned duties.
• Sort donated items by type (books, media, textiles, housewares, etc.) which include season, color, and quality of product.
• Hang, size and price, tag, and prepare items to be sold on the sales floor.
• Inspect and quick test items as needed that plug-in or run on batteries to ensure the product is in good workable condition.
• Make decisions to price according to Goodwill standards of quality and value of product (good, better, best), which may include researching the item’s value on the internet or utilizing other company tools and standards.
• Ensure production and sales floor areas are well organized, stocked, properly merchandised, and clean.
• Provide excellent customer service to fellow staff and customers; answer product questions as needed.
• Rotate or pull old or unsold product in a timely manner from the sales floor to ensure product selection is refreshed as necessary.
• May have additional responsibility of processing E-Commerce product (sort, hang, size, price, tag, etc.).
• Follow all retail center policies and procedures.
• Ensure work areas are clear and organized and adhere to continuous improvement standards.
• Follow all safety processes and procedures to help provide a safe working environment for employees and customers.
• Cross-train in other departments or areas; act as a back-up for other areas as required.
• Job duties may extend beyond the tasks listed and may include additional responsibilities as required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• A High School diploma or equivalent is preferred.

Experience

• One (1) year of retail experience is preferred.

Other

• Must have attention to detail and ability to make decisions.
• Ability to use basic technologies to be able to follow company standards.
• Ability to use judgement to assess quality and value of product and pricing, researching value as necessary.
• Ability to see color and use judgement to assess quality and value of product and pricing, researching value as necessary.
• Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
• Must have the ability to use a dolly and pallet jack as required.
• Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime.

This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Full-Time employees in our Retail and Sales/Operations Divisions are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

• Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify.

We promote a Safe & Drug-free Workplace.

Physical Requirements

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA) Heavy: 45 lbs & over - OCCASIONALLY Moderate: 15-44 lbs - FREQUENTLY Light: 14 lbs & under - CONTINUOUSLY

Carrying Heavy: 45 lbs & over - OCCASIONALLY Moderate: 15-44 lbs - FREQUENTLY Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

Reaching Above Shoulder - FREQUENTLY
At Shoulder - CONTINUOUSLY
Below Shoulder - CONTINUOUSLY

TWISTING - CONTINUOUSLY

BENDING - FREQUENTLY

KNEELING/CRAWLING – FREQUENTLY

SQUAT - FREQUENTLY

Climbing Use of legs only (stairs) - OCCASIONALLY
Use of arms & legs (ladders) - OCCASIONALLY

HEARING - FREQUENTLY

Visual, close - CONTINUOUSLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLY Visual, color vision – CONTINUSOULY

Simple grasping - CONTINUOUSLY Fine Manipulation - CONTINUOUSLY Repetitive Movements - CONTINUOUSLY

WALKING - FREQUENTLY

STANDING - CONTINUOUSLY

SITTING - NEVER

SPEAKING - OCCASIONALLY

Job Title: 587 – Associate I, Retail Production

Dept Number: Varies - Retail