Production Associate - Kelly Johnson Store

Goodwill of Colorado; Colorado Springs (CO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

DailyPay

Paid time off

Medical, dental, vision benefits

Job summary

Goodwill of Colorado is seeking an Associate I, Retail Production in Colorado Springs. This full-time position processes donated items, sorts by type, prices, tests, and stocks them for the sales floor while delivering friendly customer service.

You will work in a fast-paced, goal-driven environment, interact with customers, and may rotate through departments. A high school diploma and retail experience are preferred; attention to detail and teamwork are essential.

Qualifications

• High School diploma or equivalent preferred.
• At least 1 year of retail experience preferred.
• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to assess quality and value of products and pricing with judgment.

Responsibilities

• Sort donated items by type and prepare them for pricing and placement.
• Hang, size, price, tag and stock items on the sales floor.
• Inspect items and test basic operation when needed.
• Provide excellent customer service and answer product questions.
• Maintain organized, clean production and sales areas.
• Cross-train in other departments as required.

Skills

Customer service

Attention to detail

Communication

Teamwork

Education

High School diploma or equivalent

Job description

Pay: $15.95/Hr.

Our Retail Centers are open 9AM to 9PM Mondays through Saturdays and 9AM to 8PM Sundays. This position will work to process donated items into inventory to be sold in our Stores and will interact with customers while stocking the sales floor. Excellent customer service skills are a must! This position works in a fast-paced, goal-driven environment.

Job Details

Description

Application Deadline: 09.15.2026

Pay: $15.95/Hr.

Full-time positions are available.

Our Retail Centers are open 9AM to 9PM Mondays through Saturdays and 9AM to 8PM Sundays. This position will work to process donated items into inventory to be sold in our Stores and will interact with customers while stocking the sales floor. Excellent customer service skills are a must! This position works in a fast-paced, goal-driven environment.

Job Summary

The Associate I, Retail Production will primarily work in a production environment processing and sorting donated items following company quality standards and guidelines to determine which items will be placed on the sales floor to be sold. This process includes pricing and testing guidelines as required. The Associate is responsible for ensuring the sales floor area is well stocked with product in an organized and presentable fashion. The Associate may occasionally be in contact with customers and expected to be responsive in communication and provide excellent customer service. The Associate may be assigned to various areas that they have been trained in to include hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes per the business needs. This position may occasionally work in donations.

Essential Functions

• Meets or exceeds minimum productivity standards and expectations/Key Performance Indicator (KPI)s for assigned duties.
• Sort donated items by type (books, media, textiles, housewares, etc.) which include season, color, and quality of product.
• Hang, size and price, tag, and prepare items to be sold on the sales floor.
• Inspect and quick test items as needed that plug-in or run on batteries to ensure the product is in good workable condition.
• Make decisions to price according to Goodwill standards of quality and value of product (good, better, best), which may include researching the item’s value on the internet or utilizing other company tools and standards.
• Ensure production and sales floor areas are well organized, stocked, properly merchandised, and clean.
• Provide excellent customer service to fellow staff and customers; answer product questions as needed.
• Rotate or pull old or unsold product in a timely manner from the sales floor to ensure product selection is refreshed as necessary.
• May have additional responsibility of processing E-Commerce product (sort, hang, size, price, tag, etc.).
• Follow all retail center policies and procedures.
• Ensure work areas are clear and organized and adhere to continuous improvement standards.
• Follow all safety processes and procedures to help provide a safe working environment for employees and customers.
• Cross-train in other departments or areas; act as a back-up for other areas as required.
• Job duties may extend beyond the tasks listed and may include additional responsibilities as required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• A High School diploma or equivalent is preferred.

Experience

• One (1) year of retail experience is preferred.

Other

• Must have attention to detail and ability to make decisions.
• Ability to use basic technologies to be able to follow company standards.
• Ability to use judgement to assess quality and value of product and pricing, researching value as necessary.
• Ability to see color and use judgement to assess quality and value of product and pricing, researching value as necessary.
• Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
• Must have the ability to use a dolly and pallet jack as required.
• Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify We promote a Safe & Drug-free Workplace.

This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Full-Time employees in our Retail and Sales/Operations Divisions are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

Physical Requirements

Attachment to Job Description

Job Title: 587 – Associate I, Retail Production

Dept Number: Varies - Retail

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide To Physical Requirements

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)L
  
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - FREQUENTLY

Light: 14 lbs & under - CONTINUOUSLY

Carrying

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - FREQUENTLY

Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

Reaching

Above Shoulder - FREQUENTLY

At Shoulder - CONTINUOUSLY

Below Shoulder - CONTINUOUSLY

TWISTING - CONTINUOUSLY

BENDING - FREQUENTLY

KNEELING/CRAWLING – FREQUENTLY

SQUAT - FREQUENTLY

Climbing

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - FREQUENTLY

Vision

Visual, close - CONTINUOUSLY

Visual, distant - OCCASIONALLY

Visual, depth perception - FREQUENTLY

Visual, color vision – CONTINUSOULY

Hands/Fingers

Simple grasping - CONTINUOUSLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - CONTINUOUSLY

WALKING - FREQUENTLY

STANDING - CONTINUOUSLY

SITTING - NEVER

SPEAKING - OCCASIONALLY