Production Associate - Castle Rock Store

Goodwill of Colorado; Castle Rock (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Medical Benefits

Dental Benefits

Vision Benefits

Paid Time Off

401(k)

Job summary

Goodwill of Colorado is seeking an Associate I, Retail Production to process donated items into inventory and decide which items go to the sales floor, following our quality standards. You will price, test, tag, and stock products while delivering excellent customer service in a fast-paced environment.

This role supports multiple areas such as hardlines, softlines, housewares, electronics, and books, works with a team, and may assist with donations.

Qualifications

• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to assess quality and value of product and pricing, researching value as necessary.
• Color vision and ability to assess quality and value of product and pricing.
• Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
• Must be able to use a dolly and pallet jack as required.
• Must be able to work a varied schedule including weekends, evenings and holidays.

Responsibilities

• Meet or exceed minimum productivity standards and KPI expectations for assigned duties.
• Sort donated items by type (books, media, textiles, housewares, etc.).
• Hang, size, price, tag, and prepare items for sale on the sales floor.
• Inspect and quick test items to ensure good working condition.
• Price items according to quality/value guidelines and standards.
• Keep production and sales floor areas well organized and stocked.
• Provide excellent customer service to staff and customers.
• Rotate old or unsold products to refresh selection.
• Support E-Commerce product processing as needed.
• Follow all retail center policies and safety procedures.

Skills

Customer service

Attention to detail

Communication

Decision making

Education

High School diploma or equivalent

Tools

Dolly

Pallet jack

Job description

Note: This position will be posted through 9/23/26*

Job Details

Description

Full-time positions are available. Please tell us about your availability.

Pay: $15.95 Hr.

This position will work to process donated items into inventory to be sold in our Stores and will interact with customers while stocking the sales floor. Excellent customer service skills are a must! This position works in a fast-paced, goal-driven environment.

Our Retail Centers are open 9AM to 9PM Mondays through Saturdays and 9AM to 8PM Sundays.

This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Full-Time employees in our Retail and Sales/Operations Divisions are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate. Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

Job Summary

The Associate I, Retail Production will primarily work in a production environment processing and sorting donated items following company quality standards and guidelines to determine which items will be placed on the sales floor to be sold. This process includes pricing and testing guidelines as required. The Associate is responsible for ensuring the sales floor area is well stocked with product in an organized and presentable fashion. The Associate may occasionally be in contact with customers and expected to be responsive in communication and provide excellent customer service. The Associate may be assigned to various areas that they have been trained in to include hardlines, softlines, housewares, electronics, mechanical goods, books, or shoes per the business needs. This position may occasionally work in donations.

Essential Functions

• Meets or exceeds minimum productivity standards and expectations/Key Performance Indicator (KPI)s for assigned duties.
• Sort donated items by type (books, media, textiles, housewares, etc.) which include season, color, and quality of product.
• Hang, size and price, tag, and prepare items to be sold on the sales floor.
• Inspect and quick test items as needed that plug-in or run on batteries to ensure the product is in good workable condition.
• Make decisions to price according to Goodwill standards of quality and value of product (good, better, best), which may include researching the item’s value on the internet or utilizing other company tools and standards.
• Ensure production and sales floor areas are well organized, stocked, properly merchandised, and clean.
• Provide excellent customer service to fellow staff and customers; answer product questions as needed.
• Rotate or pull old or unsold product in a timely manner from the sales floor to ensure product selection is refreshed as necessary.
• May have additional responsibility of processing E-Commerce product (sort, hang, size, price, tag, etc.).
• Follow all retail center policies and procedures.
• Ensure work areas are clear and organized and adhere to continuous improvement standards.
• Follow all safety processes and procedures to help provide a safe working environment for employees and customers.
• Cross-train in other departments or areas; act as a back-up for other areas as required.
• Job duties may extend beyond the tasks listed and may include additional responsibilities as required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• A High School diploma or equivalent is preferred.

Experience

• One (1) year of retail experience is preferred.

Other

• Must have attention to detail and ability to make decisions.
• Ability to use basic technologies to be able to follow company standards.
• Ability to use judgement to assess quality and value of product and pricing, researching value as necessary.
• Ability to see color and use judgement to assess quality and value of product and pricing, researching value as necessary.
• Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
• Must have the ability to use a dolly and pallet jack as required.
• Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 587 – Associate I, Retail Production

Dept Number: Varies - Retail

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide To Physical Requirements

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

• Heavy: 45 lbs & over - OCCASIONALLY
• Moderate: 15-44 lbs - FREQUENTLY
• Light: 14 lbs & under - CONTINUOUSLY

Carrying

• Heavy: 45 lbs & over - OCCASIONALLY
• Moderate: 15-44 lbs - FREQUENTLY
• Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING

FREQUENTLY

Reaching

• Above Shoulder - FREQUENTLY
• At Shoulder - CONTINUOUSLY
• Below Shoulder - CONTINUOUSLY

TWISTING

CONTINUOUSLY

BENDING

FREQUENTLY

KNEELING/CRAWLING

FREQUENTLY

SQUAT

FREQUENTLY

Climbing

• Use of legs only (stairs) - OCCASIONALLY
• Use of arms & legs (ladders) - OCCASIONALLY

HEARING

FREQUENTLY

Vision

• Visual, close - CONTINUOUSLY
• Visual, distant - OCCASIONALLY
• Visual, depth perception - FREQUENTLY
• Visual, color vision – CONTINUSOULY

Hands/Fingers

• Simple grasping - CONTINUOUSLY
• Fine Manipulation - CONTINUOUSLY
• Repetitive Movements - CONTINUOUSLY

WALKING - FREQUENTLY

STANDING - CONTINUOUSLY

SITTING - NEVER

SPEAKING - OCCASIONALLY