Production and Business Development Supervisor

Vocational Guidance Services; Cleveland (OH); On-site; USD 60,000 - 68,000; Full time

Job summary

Vocational Guidance Services in Cleveland, OH is seeking a full-time position overseeing manufacturing projects and ensuring all operations are executed efficiently. The role requires a bachelor's degree and several years of experience in production and operations.

Responsibilities include maintaining project budgets, managing customer relations, and ensuring compliance with ISO standards. Ideal candidates will possess strong computer skills, budgetary oversight ability, and experience in operations or sales.

Qualifications

• Bachelor's degree from a four‑year college or university.
• Three to five years related experience in production, operations, or sales.
• Ability to assist with budgetary responsibilities.

Responsibilities

• Ensure all Contract Shop orders are delivered on time and to specifications.
• Develop and maintain procedures for fiscal and operations management.
• Assist with billings to ensure accuracy.

Skills

Budget preparation

Microsoft Word

Microsoft Excel

Microsoft Outlook

QuickBooks

Production operations

Sales skills

Education

Bachelor's degree

Tools

Forklift

Job description

Job Details

Location: Cleveland, OH 44103 (VGS - Cleveland, OH 44103)

Position Type: Full Time

Education Level: Bachelor's Degree

Salary Range: $60,000.00 - $68,000.00

Travel Percentage: Up to 75%

Job Shift: Monday - Friday, 7:30am - 3:30pm

Employment Status: Full Time, Salaried

FLSA: Exempt

Summary

Ensures that all operations of manufacturing projects at two Cleveland locations are performed in the highest quality and most efficient manner possible. Responsible for directing and assisting in the marketing of all Cleveland industrial and manufacturing services.

Essential Duties and Responsibilities

• Ensures that all Cleveland Contract Shop orders are delivered on time and to customer specifications.
• Develops, implements and maintains proper procedures and controls to effectively carry out the following prioritized systems: Fiscal (i.e. shop order, purchasing, budgets, etc.) and Operations (i.e. safety, production and quality control, marketing and sales, shipping/receiving).
• Assists with billings to ensure accuracy and efficiency.
• Responsible for assisting with Cleveland Contract Shop budgets and operates contract shops that are consistent with department budgets.
• Ensures that all records, including but not limited to time study forms, quotes, production reports, timecards, shipping/receiving records, shop orders, invoices, quality control records, etc., are completed and kept in an accurate, timely and organized fashion.
• Responsible for operating contract shops in accordance with ISO.
• Performs time studies, job set‑up and job direction and presents time studies and quotes to the Director of Operations for approval.
• Confer with customers and company officials to resolve complaints, troubleshoot potential problems and maintain customer liaison for any problems encountered.
• Maintain regular contracts with all existing customers and constantly strive to land more.
• Assists in marketing all industrial services and for handling customer relations and assessments of their needs.
• Review market analyses to determine customer needs, price schedules, and discount rates.
• Check on competitive activity and develop new methods to attain new accounts.
• Call on prospects to explain features of services, cost and advantages.
• Market and sell contract shop, custodial services, and additional agency programs.
• Maintain marketing leads and contact data and expand through ongoing marketing efforts.
• Supervise a Driver and Floor Coordinator; participate in approving payroll, hiring, performance reviews, disciplinary, terminations, etc.

Qualifications

• Bachelor's degree (A. A.) from a four‑year college or university and three to five years related experience and/or training; or equivalent combination of education and experience. Related experience would include production, operations, engineering or sales that include line management responsibilities. Three years experience in production, operations or engineering may be substituted for each year of required education beyond the high‑school level.
• Ability to assist with budgetary responsibilities for two or more performance or cost centers including budget preparation, monitoring and corrective action.
• Computer skills in the following programs: Microsoft Word, Microsoft Excel, Microsoft Outlook, and QuickBooks.
• Must be able to frequently lift and/or move up to 10 pounds and tolerate an environment with background noise.
• Must have an active driver's license and pass requirements to drive agency vehicles as needed.
• Must be comfortable driving a forklift as needed.

EEO Statement

Vocational Guidance Services is an Equal Opportunity Employer/AA M/F/DISABLED/VETERAN.