Administrative and Logistics Coordinator

Gilder Search Group; Cleveland (OH); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Benefits package

Job summary

Gilder Search Group is seeking an Administrative & Logistics Coordinator in Cleveland, OH, to manage end-to-end order flow, vendor scheduling, and critical documentation. This in-office role links shop operators, vendors, and customers to help maintain efficiency and satisfaction.

The ideal candidate has hands-on experience in manufacturing or industrial distribution, strong Excel and ERP/AS400 familiarity, exceptional organization, and professional customer service communication.

Qualifications

• Experience in manufacturing, metals, tooling, or industrial distribution.
• Proficient with Microsoft Excel and ERP/AS400 scheduling systems.
• Strong organizational and detail-oriented capabilities.
• Excellent written and verbal communication with a professional customer service approach.
• Ability to work independently and manage high-volume admin workflows.

Responsibilities

• Organize and schedule daily production workflows to maintain seamless movement across all internal work centers.
• Coordinate outbound and inbound freight logistics by setting up transport for vendor pickups, deliveries, and outside processing.
• Prepare purchase orders, bill of lading (BOL) documentation, and specialized compliance certification packages for outgoing shipments.
• Maintain active follow-up schedules with external vendors to track order statuses and ensure deadline adherence.
• Calculate daily shipping invoices, enter daily sawing and forging labor hours, and maintain critical tracking spreadsheets in Microsoft Excel.
• Serve as the primary front-office point of contact by answering client phone calls and responding to customer inquiry emails with accurate order details.

Skills

Customer service

Organizational skills

Communication skills

Independent worker

Tools

Excel

ERP/AS400

Job description

Administrative & Logistics Coordinator

Location / Work Mode: In-Office — Cleveland, OH

Role Type: Full-time (Direct-Hire)

Compensation: $22.00 - $26.50/hr ($45,000 - $55,000/year equivalent) + Benefits Package

The Opportunity & Impact

Serving as the operational hub of our production facility, this essential role manages the end-to-end flow of orders, vendor scheduling, and critical documentation to keep operations running smoothly. Functioning as the vital link between shop operators, outside vendors, and customer contacts, you will directly impact shop floor efficiency and client satisfaction. This is a stable, long-term position in a steady, supportive environment with no regular weekend work or overtime demands, ideal for someone looking to settle into a dependable role rather than a fast-moving, high-turnover environment.

Required Background

This role calls for hands-on experience working inside a manufacturing, metals, tooling, or industrial distribution facility. Candidates without that background won't move forward in the process, regardless of other administrative or logistics experience, so please only apply if this matches your work history.

Key Responsibilities

• Organize and schedule daily production workflows to maintain seamless movement across all internal work centers
• Coordinate outbound and inbound freight logistics by setting up transport for vendor pickups, deliveries, and outside processing
• Prepare purchase orders, bill of lading (BOL) documentation, and specialized compliance certification packages for outgoing shipments
• Maintain active follow-up schedules with external vendors to track order statuses and ensure deadline adherence
• Calculate daily shipping invoices, enter daily sawing and forging labor hours, and maintain critical tracking spreadsheets in Microsoft Excel
• Serve as the primary front-office point of contact by answering client phone calls and responding to customer inquiry emails with accurate order details

Qualifications & Requirements

• Required: proven experience within a manufacturing, metals, tooling, or industrial distribution environment
• Demonstrated proficiency using Microsoft Office (specifically Excel) and familiarity with ERP or AS400 scheduling system
• Exceptional organizational skills and high attention to detail necessary for handling complex certification packages and compliance specs
• Strong written and verbal communication skills with a professional customer service approach
• Ability to work independently, manage daily priorities, and reliably maintain high-volume administrative workflows
• Must be a U.S. Citizen due to operational and compliance requirements