Production Admin & Scheduling Coordinator

Groundworks Operations, LLC; Raleigh (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee ownership

Paid holidays

Two weeks PTO

Job summary

Groundworks Operations, LLC is seeking a detail-oriented Production Administrative Assistant to support our field and leadership teams. This role focuses on coordination, accuracy, and timely follow-through to keep projects on track and customers satisfied.

The position handles workflow for customer service calls, production and service technician interactions. It offers a stable path with growth opportunities within a nationally respected company and requires an energetic, customer-focused

Qualifications

• High School Diploma or GED required.
• 1–2 years Administrative Assistant experience preferred.
• Previous call center or customer service preferred.
• Must be positive and motivated with excellent communications skills.
• Ability to adapt quickly to changes in work strategy.
• Excellent computer skills.
• Great oral and verbal communication.

Responsibilities

• Provide administrative support for timekeeping.
• Create weekly job packs.
• Create and close purchase orders.
• Ensure office equipment is in working order, including scheduling maintenance.
• Deliver great customer experiences and service to build our reputation.
• Set and confirm install dates.
• Mail customer information packets.
• Follow up with customers on various issues.
• Update customer records for accuracy.

Skills

Communication skills

Customer service

Data accuracy

Timekeeping support

Education

High School Diploma or GED

Job description

Groundworks Operations, LLC is seeking a detail-oriented Production Administrative Assistant to support our field and leadership teams. This role focuses on coordination, accuracy, and timely follow-through to keep projects on track and customers satisfied.

The position handles workflow for customer service calls, production and service technician interactions. It offers a stable path with growth opportunities within a nationally respected company and requires an energetic, customer-focused