Product Trainer

Hallmark Health Care Solutions Inc.; Inwood (TX); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Options

On-Site Gym

Free Parking

Provided Lunches

Job summary

Hallmark Health Care Solutions, Inc. is seeking a Product Trainer to deliver training programs for physician enterprise solutions. The role involves developing core product training for clients and internal users, coordinating rollout with cross-functional teams, and creating training materials.

The position requires a Bachelor’s degree and at least two years of product training experience, plus travel of 20–30% within the United States. Dallas-based office preferred.

Qualifications

• Bachelor’s degree required with 2+ years as a product trainer.
• Healthcare knowledge is a plus.
• Strong written and verbal communication skills.
• Experience presenting training materials to diverse audiences.

Responsibilities

• Deliver core product training to clients and internal users.
• Coordinate training rollout with stakeholders and schedule testing.
• Create and update training documents and user manuals.
• Collaborate with sales, product management, and support teams to assess training needs.
• Monitor program effectiveness and drive adoption.

Skills

Product trainer experience

Healthcare domain background

Communication skills

Presentation skills

Team collaboration

Multitasking

Education

Bachelor’s Degree

Tools

Microsoft Office 365

Job description

Product Trainer

Department: Physician Enterprise Implementation

Employment Type: Full Time

Location: Dallas Office

Reporting To: Jazmin Segovia

Compensation: $70,000 - $85,000 / year

Description

Location: US (preference: Dallas, Texas or surrounding areas)

Travel Requirement: 20–30% within the United States

We are currently seeking a Product Trainer to deliver training programs for Hallmark Healthcare Solutions products, including Physician Compensation and other provider workforce management solutions. Training responsibilities may evolve as new products, features, and services are introduced.

Key Responsibilities

• Conducting orientation programs and training for new employees.
• Developing, coordinating, and conducting core product training, both clients and internal users.
• Coordinating with the necessary internal resources to design the training roll out approach including complete testing and training schedules.
• Create training documents and update user manuals to match the client specific scope requirements for our technology products
• Work closely with business stake holders, end users, sales, product management, technical support, IT, and other internal stakeholders to understand training needs.
• Monitor and evaluate program effectiveness, evaluate, and implement improvements and grow adoption.
• Ability to multitask and maintain tight timelines and priorities in a highly professional manner.
• A commitment to continuous learning and process improvement is essential.
• Ability to travel 20 to 30% of the time within the United States as required.

Skills, Knowledge & Expertise

• Bachelor’s Degree
• Minimum of 2 years of experience as a product trainer
• Healthcare domain background is a plus
• Experience and comfort with Microsoft Office 365 applications is required
• Demonstrated interest in technology and/or technical processes is required
• Positive team player, with exceptional written and verbal communication skills
• Strong interpersonal and presentation skills with experience in creating and/or presenting training materials
• Attention to details, strong analytical skills and ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
• Ability to develop collaborative relationships with customers and proven track record of working collaboratively to improve customer experience
• Demonstrate strong interpersonal and communication skills while working with diverse audiences that include project manager and support teams

Job Benefits

The Perks

• Medical, Dental, and Vision Insurance with Employee Premiums Covered by HHCS at 100% and Company Cost Share for any Dependents Enrolled
• $3000 Annual Company Contributions to HSAs for all Employees Enrolled in the HSA Eligible Health Plan
• Unlimited Paid Time Off
• Pre-Tax and Roth 401(K) Retirement Options
• On-Site Gym, Free Parking, and Provided Lunches 3 Times per Week in the Dallas Office!

Hallmark Health Care Solutions, Inc is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. HHCS reserves the right to amend the job description, duties or qualifications based on company needs.