Product & Tech Communications Lead

JustBacked; San Francisco (CA); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Lunch stipend

Health & dental benefits

RRSP matching / 401K / Pension

Parental Leave top-up

Annual enrichment benefits

Education stipend

6 weeks paid vacation

Travel budget to other offices

Home office stipend

Job summary

Cohere, a leading security-first enterprise AI company, seeks a Product & Technology Communications Manager to translate complex AI concepts into clear, compelling narratives for customers, partners, and media.

You will partner with product, research, engineering, and go‑to‑market teams to shape messaging around Cohere’s technology and product momentum, supporting thought leadership and enterprise adoption across global markets.

Qualifications

• Have 5–7 years of experience in product and technology communications, or technical content
• Exceptional writing with ability to simplify complex topics
• Experience partnering with product and engineering leaders
• Knowledge of enterprise AI, ML, or developer ecosystems
• Strong project management and organizational skills

Responsibilities

• Develop product and technology communications strategies aligned with business goals
• Craft messaging and materials with product, research, engineering, and modeling leaders
• Lead communications for product launches including messaging, FAQs, and press materials
• Translate complex technical concepts for customers, partners, analysts, and media
• Collaborate with corporate comms to tell stories that elevate technical leadership
• Ensure consistency across product marketing, developer content, and external comms
• Support thought leadership for executives in product, research, and modeling
• Use qualitative and quantitative insights to refine messaging for technical audiences
• Prepare crisis and issues communications with relevant teams

Skills

Product communications

Technical writing

Cross‑functional collaboration

Storytelling

Messaging frameworks

Job description

Cohere, a leading security-first enterprise AI company, seeks a Product & Technology Communications Manager to translate complex AI concepts into clear, compelling narratives for customers, partners, and media.

You will partner with product, research, engineering, and go‑to‑market teams to shape messaging around Cohere’s technology and product momentum, supporting thought leadership and enterprise adoption across global markets.