Product Support Mechanical Engineer I

AAON, Inc.; Tulsa (OK); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Product Support Mechanical Engineer I to join their dynamic team. This entry-level role involves executing product planning and support for various products, ensuring compliance with industry standards while collaborating with experienced engineers. The ideal candidate will manage product documentation, analyze competition, and provide essential technical support. This position offers a unique opportunity to grow within a fast-paced environment, contributing to innovative projects that shape the future of HVAC solutions. If you are eager to learn and thrive in a collaborative setting, this role is perfect for you.

Qualifications

• Entry-level position in product support for mechanical engineering.
• Requires 1-2 years in HVAC or similar industry experience.

Responsibilities

• Completes competition analysis and manages product documentation.
• Provides technical support for warranty and after-market sales.
• Analyzes test data to ensure compliance with regulations.

Skills

Interpersonal Communications

Decision-Making

Analytical Problem-Solving

Multi-tasking

Organizational Skills

Team Collaboration

Adaptability in Fast-Paced Environments

Education

Four-year ABET accredited degree in Engineering

Equivalent technical degree in Applied Sciences

Job description

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Description

• Completes competition analysis.
• Manages Electronic Catalog (ECat) tables for assigned products.
• Maintains tables and documentation for product details, such as bill of materials, piping, and electrical.
• Provides Engineering Applications support.
• Provides technical Warranty and After-Market Sales support.
• Works with outside vendors for new/replacement components.
• Reads and reviews electrical diagrams.
• Evaluates, tests, and modifies unit components.
• Prepares product reports by collecting, analyzing, and summarizing information and trends.
• Communicates new product information and IOM/Service Manual information to all necessary AAON departments.
• Monitors government regulations.
• Analyzes test data to determine products meet DOE, ASHRAE, and AHRI requirements.
• Maintains and builds professional and technical knowledge by attending educational workshops, reviewing professional publications, or participating in professional societies.
• Travels, when necessary, for third party testing or product review at field test sites.
  
  

Description

Job Summary: Responsible for executing product planning and support for a set of AAON products. Additionally, will be involved with implementing new products or product changes and coordinating with other departments in AAON. This will require handling multiple tasks simultaneously under the guidance of more experienced engineers and/or Management and running short-term projects independently.

Essential Job Duties And Responsibilities

• Defines product definitions/specifications.
• Completes competition analysis.
• Manages Electronic Catalog (ECat) tables for assigned products.
• Maintains tables and documentation for product details, such as bill of materials, piping, and electrical.
• Provides Engineering Applications support.
• Provides technical Warranty and After-Market Sales support.
• Works with outside vendors for new/replacement components.
• Reads and reviews electrical diagrams.
• Evaluates, tests, and modifies unit components.
• Prepares product reports by collecting, analyzing, and summarizing information and trends.
• Communicates new product information and IOM/Service Manual information to all necessary AAON departments.
• Monitors government regulations.
• Analyzes test data to determine products meet DOE, ASHRAE, and AHRI requirements.
• Maintains and builds professional and technical knowledge by attending educational workshops, reviewing professional publications, or participating in professional societies.
• Travels, when necessary, for third party testing or product review at field test sites.
  
  

Qualifications

Education and Experience Requirements:

Four-year ABET accredited degree in Engineering or equivalent technical degree in Applied Sciences. 1-2 years in the HVAC industry or equivalent experience in a similar industry.

Knowledge, Skills, And Abilities

• Strong interpersonal communications.
• Shows strong decision-making abilities and analytical problem-solving skills.
• Exhibits excellent multi-tasking and organizational capabilities.
• Collaborates well in a team setting.
• Thrives in a fast-paced, high-pressure environment.
  
  

Essential Physical Functions

• Lift up to 50lbs.
• Sit or stand for up to 95 percent of work hours.
• Periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.
  
  

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Machinery Manufacturing

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