Product Support Manager – Defense Systems

Credence Management Solutions, LLC

Bath Township (OH)

On-site

USD 90,000 - 120,000

Full time

14 days+
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Benefits offered by this job

Health Care Plan
401k Retirement Plan
Life Insurance
Paid Time Off
Family Leave
Disability Insurance
Training & Development

Job summary

Credence Management Solutions, LLC has an immediate opening for a Product Support Manager at the journeyman level to support AFLCMC/LG at Wright Patterson AFB, OH. The role oversees logistics support, training, and risk management for Air Force weapon system lifecycle programs.

Ideal candidates hold a Bachelor's or Master's degree in a related field with experience in DoD program offices and the ability to develop and deliver training, processes, and tools to standardize product support tasks

Qualifications

  • Bachelor's or Master's degree in a related field required.
  • Experience supporting DoD or AFLCMC programs is preferred.
  • Ability to develop training materials and deliver training on-site or virtually.

Responsibilities

  • Assist with providing logistics support and guidance to program offices in the execution of product support tasks.
  • Develop and provide training, including training documentation and on-site and/or virtual training for program offices.
  • Perform control activities, including schedule monitoring, progress monitoring, fielding questions, and risk management.
  • Develop tools and center-level processes to standardize key product support procedures across AFLCMC and support program office execution of product support tasks.
  • Create and maintain guides, standards/specifications, contract language, models, templates, and metrics to assess the health of product support within the center.
  • Provide program office outreach support by responding to questions, conducting research, and assisting program and staff offices with product support activities.
  • Coordinate and engage with OSD, defense agencies, HAF, SAF, major commands, AFMC centers, and AFLCMC program offices, as needed.
  • Participate in staff assistance/site visits, conduct informational briefings, facilitate meetings, and coordinate task activities in support of program or staff offices upon Government request.

Skills

Logistics support
Training development
Risk management
Process standardization
Program office outreach
Stakeholder coordination

Education

Bachelor's or Master's Degree in a related field

Tools

Contract language
Templates & metrics

Job description

Credence Management Solutions, LLC has an immediate opening for a Product Support Manager at the journeyman level to support AFLCMC/LG at Wright Patterson AFB, OH. The role oversees logistics support, training, and risk management for Air Force weapon system lifecycle programs.

Ideal candidates hold a Bachelor's or Master's degree in a related field with experience in DoD program offices and the ability to develop and deliver training, processes, and tools to standardize product support tasks

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