Product Support 2 (Reprocessing) - 1st Shift

Caterpillar Inc.; Sanford (NC); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

HSA

FSAs

Career development

Incentive bonus

Disability benefits

Life Insurance

Parental leave

Tuition reimbursement

Employee discounts

Job summary

Caterpillar Inc. is seeking candidates for a manufacturing-oriented role based in Sanford, NC. The position involves supporting production through testing and repair of BCP machines, with emphasis on quality, safety, and adherence to engineering specifications.

Starting pay is $24.00/hour for 1st shift, with a potential increase up to $30.30. Benefits and comprehensive training begin on Day ONE, with opportunities for growth within a global team.

Qualifications

• At least 1 year of manufacturing experience.
• Ability to read technical drawings/blueprints.

Responsibilities

• Operate Sanford built products.
• Test and repair BCP machines per Engineering specs.
• Perform rework and repair for quality issues.
• Coordinate off-line WIP activity to support CSD compliance.
• Follow 5S and standard work principles.

Skills

Teamwork

Communication

Tools

Microsoft Office

Job description

Job Description

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Career Area

Operations

Job Description

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Are you ready to build what matters? Build More Than Machines. Build a Career.

Caterpillar is looking for candidates who want to build a career. You have a lot to offer, so we offer a commitment in return to you as a professional - and as a person. We offer competitive wages, quarterly bonus, comprehensive benefits that begins on Day ONE and paid training.

We don’t lead our industry - our people do. Watch our video to see our team build top-of-the-line compact track loaders.

What This Looks Like

• 1st Shift Starting Pay: $24.00/hour

Under general supervision supports current product production through the testing and repair of BCP machines according to the specifications from Engineering. Tests and validates production machines according to Engineering protocols. Performs carious activities to test for proper operations and quality issues of BCP machines, performing necessary rework and repair when issues are found. May coordinate CSD compliance through coordination of off line WIP activity and other duties as assigned.

Job Duties May Include The Following

• Operation of Sanford built products
• In depth knowledge of hydraulics including testing and calibrations
• Ability to read electrical schematics and follow the electrical circuits on machines
• Perform rework on quality defects that cannot be immediately addressed on the assembly line
• Support Design Engineers by gathering data for research and evaluations, by conducting technically complex teardowns and assembly of BCP components/equipment.
• Uses various tools provided in the work area to perform assembly duties and may include the use of lifting devices to move heavy components of weights of more than 35 lbs.
• Follows documented procedures standard work, routings, and blueprints to perform safe and defect free assembly and/or adjustment of components and prime product.
• May conduct assembly on new product introductions according to engineering schematics
• Follows and utilizes CPS principles of 5S, Continuous Improvement Idea reporting, Waste Elimination, and Standard Work
• Define, communicate and verify daily rework activities
• Relies on independent decision-making and problem solving to complete job tasks
• Active participation in scheduling and confirming rework activities
• Must meet deadlines
• Ability to multitask and prioritize work
• Monitor CAT computer system to conduct hydraulic, electrical, mechanical or other component tests on BCP machines
• Catalogues defects and resolution in computer based system
• Conduct additional diagnostics and analysis to identify defects and quality issues that are more complex
• Catalogues failures and communicates to relevant personnel as appropriate
• Scheduling shipment of prime product ensuring CSD compliance
• Working knowledge of Caterpillar systems, ATRS, PSPS, STAR
• Cross-function communication to complete tasks
• Effective teamwork
• Provide summaries to leadership

Physical Requirements (with Or Without Reasonable Accommodation)

• Ability to sit or stand for prolonged periods
• Ability to perform repetitive operations
• Ability to lift up to 35 lbs.

Basic Qualifications

• Must have at least 1 year of manufacturing experience
• Intermediate proficiency (Basic skills/knowledge. Capable of functioning independently) in working with standard work
• Intermediate proficiency (Basic skills/knowledge. Capable of functioning independently) in knowledge of Standard Assembly tools and their applications
• Experience reading technical/manufacturing drawings/blueprints

Top Candidates Will Also Have

• Intermediate proficiency (Basic skills/knowledge. Capable of functioning independently) in Microsoft Office applications
• Intermediate proficiency (Basic skills/knowledge. Capable of functioning independently)in areas related to machine repair including Electrical, Hydraulics, and/or Pneumatics
• Intermediate proficiency (Basic skills/knowledge. Capable of functioning independently)in mechanical analysis
• Intermediate proficiency (Basic skills/knowledge. Capable of functioning independently)in recognizing or describing the mechanical functions and specifications of products and/or parts
• Intermediate proficiency (Basic skills/knowledge. Capable of functioning independently)in Equipment Diagnostics
• Experience in machine or engine performance monitoring or analysis including identifying, evaluating, documenting, communicating and correcting specific condition related, engineering related or workmanship deficiencies related mechanical issues
• Experience mechanical hydraulics and control systems
• Electrical/Mechanical experience
• Maintenance/repair experience
• Skid steer manufacturing experience

Additional Information: Resumes are highly encouraged for all applicants. Failure to attach a resume may lead to application to not be considered. Position is located in Sanford, NC. No relocation benefits are available.

Summary Pay Range

$24.00 - $30.30

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement
• These benefits also apply to part-time employees

Posting Dates

August 31, 2026 - September 8, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.