Product Support

BTAS, Inc.; Colorado Springs (CO); On-site; USD 96,000 - 126,000; Full time

Benefits offered by this job

Paid time off

Health coverage

401K plan with company match

Job summary

A defense technology company located in Colorado Springs is seeking a Product Support specialist to provide technical support for space systems. The ideal candidate will have a BA/BS degree and 3 to 10 years of relevant experience in product support, systems engineering, and logistics planning. The role offers a salary range of $96,000 - $126,000 annually, along with comprehensive benefits.

Qualifications

• 3 to 10 years' experience in product support or similar programs.
• Experience integrating the 12 product support elements into logistics activities.

Responsibilities

• Provide technical support from development to sustainment.
• Support systems engineering and logistics planning.
• Collaborate with government teams to refine requirements.

Skills

Product support strategies

Systems engineering

Logistics planning

Technical order management

Education

BA/BS degree

Job description

POSITION

Product Support

LOCATION

Colorado Springs, CO

REQUIRED SECURITY CLEARANCE

Active TS with SCI eligibility

POSITION TYPE / STANDARD WORK HOURS

Full time, 40 hours

THE OPPORTUNITY

Upon award, BTAS will be filling potential openings for the Space Systems Command (SSC). SSC plays a critical role in advancing the United States\'s space capabilities, delivering cutting-edge solutions to protect and enhance national security. SSC/SZBC specializes in highly classified Space Domain Awareness (SDA) systems, Defensive and Offensive Space Control (DSC/OSC) capabilities, and space test range assets to support the Department of Defense’s (DoD) current and future operational needs.

As a leader in space technology, SSC/SZ-BC is responsible for the development, integration, testing, deployment, and sustainment of mission-critical systems spanning the entire acquisition life cycle. These efforts ensure the United States Space Force (USSF) and its mission partners maintain a strategic advantage in space operations. This position will support multiple SSC/SZ-BC programs, as well as other initiatives across the Space Force, Air Force, and allied organizations.

Join us in shaping the future of space operations and contributing to the defense of our nation’s space assets.

WHO WE ARE

BTAS is a woman-owned small business founded in 1995, located near Wright-Patterson Air Force Base in Beavercreek, OH. We have earned national and regional awards in the Department of Defense for our proven IT, Engineering, and Program Management capabilities.

We are committed to working with exceptional quality and professionalism to deliver excellence to our customers, while providing our employees a stimulating and satisfying work environment as we collaborate with teammates to achieve common goals.

PRIMARY RESPONSIBILITIES

• Provide technical support and lifecycle logistics assistance from development to sustainment.


• Support systems engineering, architecture development, logistics planning, acquisition activities, and overall product support.


• Develop and deliver draft product support requirements to ensure system acquisitions include necessary considerations.


• Collaborate with government teams to refine requirements, analyze data, and ensure compliance with statutory and regulatory directives.


• Manage and oversee support functions to maintain operational readiness of weapons systems, subsystems, and components.


• Ensure personnel are knowledgeable in implementing and executing the twelve Product Support Elements (PSEs).


• Manage military airlift cargo using government transportation systems, including FACTS and DEAMS.


• Provide product support for space systems, including Development Security Operations (DevSecOps), rapid prototyping, and rapid fielding.


• Develop and maintain technical order management and maintenance activities (TOMA).


• Assist with new technical order development strategies aligned with evolving government acquisition strategies.


• Support TOMA activities, including RFI, RFP, SOW, and PWS participation, technical order acquisition, in-process reviews, working group meetings, and validation/verification schedules.

MINIMUM QUALIFICATIONS

• Experience with establishing product support strategies that align with acquisition strategies and identifying required infrastructures, processes, and procedures to maintain system capabilities.


• Experience with integrating system engineering quantitative design characteristics (reliability, maintainability, etc.) with the functional logistics/integrated product support elements to identify product support resources.


• Experience with integrating the 12 product support elements, procurement and budgeting strategy into logistics activities needed to sustain system fielding.


• Three to 10 years’ experience in this type of position or program is required.


• BA/BS degree is required.

SUPERVISORY RESPONSIBILITIES

This position may supervise the work of others.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment.

PHYSICAL DEMANDS

Must be able to operate a computer and other standard office equipment. Must be able to remain in a stationary position, 80%.

TRAVEL

Little if any travel is required.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and/or activities may change at any time with or without notice.

COMPENSATION / SALARY RANGE

BTAS adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The following salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc.

SALARY RANGE: $96,000 - $126,000 Annual Salary

BTAS BENEFITS

A comprehensive benefits program, including paid time off, federal holidays, health coverage, 401K plan with generous company match is offered to all full-time employees.

AAP / EEO STATEMENT

BTAS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

BTAS is an E-Verify program participant.