Product Specialist Operations Support 2ndshift

S R INTERNATIONAL INC; Columbus (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

S R INTERNATIONAL INC in Columbus, OH seeks an ODJFS Operations Support specialist (PS1) responsible for weekend scheduling and batch workload in a mixed mainframe and distributed environment. Proficiency with Control-M/EM and JCL is required.

The role involves monitoring job streams, resolving abends, communicating with programmers, and ensuring SLAs are met; tactical duties include calendar management and escalation procedures.

Qualifications

• 2-5 years of experience with Control-M/EM scheduling.
• Experience with JCL and mainframe batch environments.
• Ability to analyze alert messages and follow escalation procedures.

Responsibilities

• Schedule pre-defined jobs within Control-M/EM.
• Manage/maintain calendars within Control-M/EM.
• Manage batch workload in a Production Control environment for both mainframe and distributed/client-server applications.
• Identify and fix abends and escalate when SLA's may be jeopardized.
• Communicate status and issues to support staff clearly.

Skills

Control-M/EM scheduling

Batch scheduling

JCL

Mainframe knowledge

Abends analysis

Escalation & communication

Tools

Control-M/EM

SDSF

TSO/ISPF

Nagios

IP Monitor

Tivoli

ServiceNow

Job description

Job Description:

ODJFS Operations Support (PS1)

Includes every weekend (Saturday and Sunday), as well as some holidays will be required (holidays will be on a rotational basis). This will only be a few times per year, paid at straight time.

75% Schedule jobs via Control-M/EM and make schedule temporary and permanent modifications to existing jobs.

25% Manage, monitor, and analyze mainframe and distributed systems batch workload, job abends and communicate with programmers to resolve issues.

Experience with BMC Control-M/EM is a mandatory requirement. Additional experience with JCL, SDSF & general Mainframe knowledge is preferred, with ServiceNow experience being a plus.

Detailed Day-To-Day Job Duties to be performed:

Schedule pre-defined jobs within Control-M/EM. Manage/maintain calendars within Control-M/EM. Manage batch workload in a Production Control environment for both mainframe and distributed/client-server applications. Identify and fix common abends, alert support staff when problems develop, escal…

REQUIRED Skill Sets (include years of exp.): 2-5 years

Efficient in using BMC Control-M for scheduling jobs.

Efficient in using BMC Control-M for managing batch jobs.

Efficient in using BMC Enterprise Manager for scheduling batch jobs.

Efficient in using BMC Enterprise Manager or managing batch jobs.

Skill in managing batch workload on AJF for both mainframe and client server applications.

Expertise in identifying abends and using JCL to fix those abends.

Capacity to analyze alert messages and/or shout messages to determine severity, and follow escalation procedures when SLA's may be jeopardized.

Ability to clearly and effectively communicate verbally to support staff when problems develop.

Ability to clearly and effectively communicate in writing a summation of a problem with pertinent details.

Proficient in using TSO/ISPF to analyze status and identify issues with batch jobs.

Capability to recognize server problems by utilizing Nagios, IP Monitor and Tivoli.

DESIRED Skill Set (include years of exp.): 2-5 years

Expert ability to analyze and manage batch workload on AJF for both main frame and client server applications by using both BMC Control-M and EM tools respectively.

Expert level in identifying and fixing common abends using JCL.

Familiarity with batch job alert messages and shout messages coupled with the ability to determine severity, follow escalation procedures when SLA's may be jeopardized.

Ability to clearly and effectively communicate verbally to support staff when problems develop.

Ability to clearly and effectively communicate in writing a summation of a problem with pertinent details.

Familiarity of system tools (i.e. Nagios, IP Monitor, Tivoli, Time Sharing

Option/Interactive System Productivity Facility (TSO/ISPF), Job Control Language (JCL), and BMC's Control-M/Enterprise Manager or similar job scheduling tools.

Familiarity with ServiceNow Incidents & Tasks.

Questions

Do you understand, and will abide by, the provision in your subcontract with OST that it is PROHIBITED for government equipment to be taken or used outside of the United States by your contractors? The consequences of this occurring can and will result in repercussions to you, the prime vendor, regardless if the candidate works for a sub-vendor of yours. It will also result in immediate termination of the contractor, and make them ineligible for rehire in the program.

Fingerprint background checks are a requirement. Does your candidate agree and understand?

Where is your candidate currently located? City, State