Product Specialist

D.B. Roberts; Plano (TX); Hybrid; USD 50,000 - 78,000; Full time

Benefits offered by this job

Hybrid work option

Job summary

D.B. Roberts in Plano, TX is seeking a relationship-driven, product development-focused professional to manage partner and customer relationships and understand their needs across the entire product lifecycle.

The role involves collaborating with sales for quotes, optimizing sourcing, and ensuring contract pricing accuracy while supporting customer stock programs. ITAR compliance and multi-system quoting will be part of daily tasks.

Qualifications

• High school diploma or equivalent required.
• College degree preferred with business focus.
• Experience in Fastener/Hardware industry and/or distribution a plus.
• Extensive experience in retail, sales, or customer service.

Responsibilities

• Work with sales team on quoting needs and provide timely feedback on requests to support sales opportunities.
• Work with Asset/Purchasing to ensure right sourcing avenues are used to improve business opportunity.
• Identify potential issues with suppliers and address with key management members to quickly address and resolve.
• Work with Contracts group to ensure proper loading and maintenance of contract pricing as needed.
• Support Programs team with implementation needs for customer stock programs.
• Assist in EAU pricing, minimum buy determination, and clarify NCNR requirements.

Skills

Multitasking

Strong communication

Leadership

Strategic thinking

Analytical thinking

Deadline-driven

ITAR compliance

Education

High school diploma or equivalent

College degree preferred (business focus)

Tools

Excel

Internet sourcing

Quote systems

Microsoft Office

Job description

JOB SUMMARY

This role is responsible for managing relationships with partners and customers and understanding their needs. This product development-focused position has a role in many aspects of the entire product lifecycle.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned.

• Work with sales team on quoting needs and provide timely feedback on requests to support sales opportunities.
• Work with Asset/Purchasing to ensure right sourcing avenues are used to improve business opportunity.
• Identify potential issues with suppliers and address with key management members to quickly address and resolve.
• Work with Contracts group to ensure proper loading and maintenance of contract pricing as needed.
• Support Programs team with implementation needs for customer stock programs.
• Assist in EAU pricing, minimum buy determination, and clarify NCNR requirements.

Requirements

EDUCATION/EXPERIENCE

• High school diploma or similar.
• College degree preferred, with a business focus.
• Experience in Fastener/Hardware related industry and/or distribution a plus.
• Extensive experience in retail, sales, or customer service.

SKILLS AND REQUIREMENTS

• To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e., 'Green Card Holder'), Political Asylee, or Refugee.
• Must be able to report to assigned office location during scheduled in-office workdays.
• Ability to juggle multiple projects/quotes while maintaining deadline requirements.
• Ability to understand and master multiple systems/software to perform quoting duties.
• Sourcing Skillset -- working knowledge of how and where to source product, preferably in the fastener industry.
• Strong Microsoft Suite skills, including Excel.
• Ability to find part sources and generate quotes through multiple avenues including internet sourcing.
• Deadline-driven.
• Superb verbal and written communication skills, including strong business etiquette.
• Articulate and ability to perform demonstrations that engage and inspire.
• Ability to memorize details such as product specifications.
• Strategic thinking and problem-solving skills.
• Analytical thinking and data-gathering skills.
• A strong growth mindset.
• Leadership skills.

PHYSICAL REQUIREMENTS

While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job. Occasional travel.

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

WORKING CONDITIONS

Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

Equal Opportunity Employer

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.

Hybrid, Onsite, or Remote

Hybrid

Compliance Statement

If this is a US based role the following applies. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you much be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e. 'Green Card Holder'), Political Asylee, or Refugee.

DB Roberts offers a comprehensive benefits package to all full time, regular employees located in the United States which include:

• Vacation, sick time and holidays
• Accident, life, disability and critical illness insurance

If you need special assistance or an accommodation while seeking employment, please contact us . We will make a determination on your request for reasonable accommodation on a case-by-case basis.

DB Roberts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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