Product Specialist

Lexus LC; Northfield Township (IL); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off

Employee vehicle purchase program

Discounts on products and services

Opportunities for advancement

Job summary

Fields Volvo Northfield in Northfield, IL is seeking a motivated Product Specialist to join our sales team. This entry-level role trains you on Volvo vehicles, technology, and the sales process, with no dealership experience required.

You will welcome customers, demonstrate features, help them find the right vehicle, and support the Sales Consultants. This full-time position pays $18/hour with paid training and benefits, offering advancement within Fields Auto Group.

Qualifications

• Strong customer-service skills and willingness to learn automotive products.
• No dealership experience required; paid training provided.
• Must have valid driver's license and acceptable driving record.
• Able to work full-time in a fast-paced environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcome customers and create a great first impression
• Learn Volvo's vehicles, features, technology, and safety systems
• Demonstrate vehicles and explain features in a way customers can understand
• Help customers find the vehicle that best fits their needs
• Assist Sales Consultants throughout the sales process
• Set up new vehicles and teach customers how to use their new technology
• Follow up with customers and assist with questions after their visit
• Work with a professional sales team in a fast-paced environment
• Build the product knowledge and customer skills needed to advance within the dealership

Skills

Customer service

Communication

People skills

Detail-oriented

Reliable

Learn technology quickly

Job description

Product Specialist – Luxury Automotive

Fields Volvo Northfield | Northfield, IL

$18.00/hour + opportunities for advancement

Looking for a career where you can work with people, technology, and some of the best vehicles on the road?

Fields Volvo Northfield is looking for a motivated Product Specialist to join our sales team. This is a great opportunity for someone with strong customer-service skills who wants to get into the automotive industry without needing previous dealership experience.

You don't need to know everything about cars. We'll teach you the products, technology, and sales process. What matters most is that you're personable, confident, curious, reliable, and comfortable working with customers.

What you'll do

• Welcome customers and create a great first impression
• Learn Volvo's vehicles, features, technology, and safety systems
• Demonstrate vehicles and explain features in a way customers can understand
• Help customers find the vehicle that best fits their needs
• Assist Sales Consultants throughout the sales process
• Set up new vehicles and teach customers how to use their new technology
• Follow up with customers and assist with questions after their visit
• Work with a professional sales team in a fast-paced environment
• Build the product knowledge and customer skills needed to advance within the dealership

Why this is a great opportunity

• No automotive experience required
• Paid training
• $18/hour
• Full-time position
• Medical, dental, and vision insurance
• 401(k)
• Paid time off
• Employee vehicle purchase programDiscounts on products and services
• Opportunities for advancement within Fields Auto Group
• Work with a premium automotive brand and a professional team
• Family-owned company with a long history in the automotive business

Who we're looking for

You may be a great fit if you:

• Enjoy working with people
• Are comfortable talking to customers face-to-facePick up new technology quickly
• Have strong communication skills
• Pay attention to details
• Take pride in providing excellent customer service
• Are motivated and dependable
• Want an opportunity to grow rather than just another hourly job

Automotive experience is a plus, but it is not required.

Retail, hospitality, technology, customer service, restaurant, wireless, fitness, or other customer-facing experience can translate very well to this position.

A valid driver's license and acceptable driving record are required. Candidates must also be willing to complete a pre-employment background check.

About Fields Volvo Northfield

Fields Volvo Northfield is part of Fields Auto Group, a family-owned automotive group that has been in business since 1971.

We believe in promoting from within and developing our people. If you have the attitude and work ethic to succeed, this can be the beginning of a long-term career in the automotive business.

If you're personable, motivated, and ready to learn, we'd like to meet you.