Product Solution Manager: Workplace Drug Testing & OH&S

Quest Diagnostics Incorporated; Johnson City (KS); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Quest Diagnostics Incorporated in Lenexa, KS, is seeking a Product Solution Manager for Occupational Health & Safety. This role drives operational excellence and lifecycle management of the Workforce Health Solutions portfolio, bridging strategy and execution across labs, technology, and commercial teams.

You will lead complex product implementations, optimize workflows, and manage lifecycle stages to improve margins and customer satisfaction.

Qualifications

• 3-5 years in workplace drug screening and occupational health
• Experience in Product Management / Product Operations
• Ability to translate strategic goals into rigorous, measurable operational realities.

Responsibilities

• End-to-End Lifecycle Management of the OHS and workplace drug screening product portfolio.
• Leads complex product implementations, platform enhancements, and service capabilities rollout.
• Identifies friction points and streamlines workflows to improve scalability and handoffs.
• Monitors operational KPIs, margins, and velocity to drive OM expansion.
• Collaborates with IT, Clinical Operations, Sales Ops, Marketing, and vendors to deliver on-time, within-budget services.

Skills

Process mapping

Go-to-market playbooks

Data-driven metrics

Education

Bachelor's degree (Business/Analytics)

MBA (Preferred)

Job description

Quest Diagnostics Incorporated in Lenexa, KS, is seeking a Product Solution Manager for Occupational Health & Safety. This role drives operational excellence and lifecycle management of the Workforce Health Solutions portfolio, bridging strategy and execution across labs, technology, and commercial teams.

You will lead complex product implementations, optimize workflows, and manage lifecycle stages to improve margins and customer satisfaction.