Product Serviceability Program Manager

KLA

Ann Arbor (MI)

On-site

USD 91,900 - 156,200

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance
401(K) with company matching
Paid time off and holidays

Job summary

KLA in Ann Arbor is looking for a Product Service Engineer to oversee technical resources throughout product lifecycle management. Candidates should have a Master’s or Bachelor’s degree with relevant experience.

The engineer will drive serviceability improvements, optimize service costs, and ensure that products meet performance specifications. Additional responsibilities include preparing maintenance schedules and participating in new product introduction teams.

The position offers a competitive salary range and a comprehensive benefits package.

Qualifications

  • Master’s level degree with no work experience or Bachelor’s with 2 years in a related role.
  • Strong understanding of systems operation and calibration.
  • Experience with technical support and service processes.

Responsibilities

  • Act as technical resource in product lifecycle management.
  • Drive serviceability improvements for reliability and cost.
  • Prepare cost models and preventive maintenance schedules.

Skills

System integration
Troubleshooting
Documentation
Training

Education

Master’s degree
Bachelor’s degree

Job description

KLA in Ann Arbor is looking for a Product Service Engineer to oversee technical resources throughout product lifecycle management. Candidates should have a Master’s or Bachelor’s degree with relevant experience.

The engineer will drive serviceability improvements, optimize service costs, and ensure that products meet performance specifications. Additional responsibilities include preparing maintenance schedules and participating in new product introduction teams.

The position offers a competitive salary range and a comprehensive benefits package.

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