Product Sales Lead — Ski Resort Experience

Vail Resorts; Kirkwood (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Ski/Mountain Perks

MORE employee discounts on lodging, fo

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional de

Referral Program

Job summary

Vail Resorts is hiring for winter seasonal positions across a range of roles including product sales and guest services. Starting wage ranges from $21.50 to $26.88 per hour, with full-time hours available during the winter season.

Housing may be available, and extensive employee perks accompany the job. Join a team that supports guests with Lift passes, lessons, childcare and experiences while enjoying health benefits and professional development opportunities.

Qualifications

• High School Diploma or GED Equivalent
• 2+ years’ experience in customer service or ticket sales required
• Flexibility to work both inside and outside with exposure to the elements
• Must be able to communicate fluently in English
• Ability to work a flexible schedule including nights, holidays, and weekends
• Ability to stand or sit for extended periods of time
• Ability to lift up to 25lbs

Responsibilities

• Maintain up to date knowledge on resort products, policies, and operations, coordinating with other departments as necessary
• Lead daily operations of product sales such as opening and closing procedures, scheduling, and sale supervision
• Assist with hiring, support, and training of product sales team members in daily operations
• Monitor and document teammate performance and behavior to provide meaningful feedback and direction, providing recognition, correction action or escalations if necessary
• Receive and assess guest questions, comments and complaints providing timely resolutions
• Monitor and maintain sales facilities, equipment, and inventory
• Other duties as assigned

Job description

Vail Resorts is hiring for winter seasonal positions across a range of roles including product sales and guest services. Starting wage ranges from $21.50 to $26.88 per hour, with full-time hours available during the winter season.

Housing may be available, and extensive employee perks accompany the job. Join a team that supports guests with Lift passes, lessons, childcare and experiences while enjoying health benefits and professional development opportunities.