Lead Product Sales: Ski Resort Guest Experience Leader

Vail Resorts, Inc.

Keystone (CO)

On-site

USD 30,000 - 37,000

Full time

3 days ago

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Benefits offered by this job

Free passes for employees

Free ski & snowboard lessons

40% retail discounts

Wellness benefits

Excellent training and professional发展

Housing available

Referral Program

Job summary

Vail Resorts, Inc. in United States, Colorado offers winter seasonal positions in Product Sales & Services. The team welcomes guests with energetic service, selling tickets and resort services, and delivering epic experiences.

Roles highlight training, strong wages, and on-site housing options. Starting wages range from $21.50 to $26.88 per hour, with full-time hours and weekend availability. The company emphasizes growth, wellness benefits, and employee discounts, and promotes equal opportunity

Qualifications

High School Diploma or GED Equivalent.
2+ years’ experience in customer service or ticket sales.
Must be able to communicate fluently in English.
Flexibility to work both inside and outside with exposure to the elements.

Responsibilities

Maintain up to date knowledge on resort products, policies, and operations, coordinating with other departments as necessary.
Lead daily operations of product sales such as opening and closing procedures, scheduling, and sale supervision.
Assist with hiring, support, and training of product sales team members in daily operations.
Monitor and document teammate performance and behavior to provide meaningful feedback and direction, providing recognition, correction action or escalations if necessary.
Receive and assess guest questions, comments and complaints providing timely resolutions.
Monitor and maintain sales facilities, equipment, and inventory.
Other duties as assigned.